Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joel Williams

Columbia,MO

Summary

Dynamic Program Specialist with expertise in Qualtrics and Grammarly, adept at driving project success and enhancing operational efficiency. Proven track record in troubleshooting and financial administration at the State of Missouri, complemented by strong technical skills in SQL and a proactive approach to staff development.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Program Specialist

State of Missouri, Department of Health and Senior
08.2021 - Current
  • Provided troubleshooting, administrative, technical, and Financial support for 4 key off-the-shelf products: Qualtrics, Grammarly, REDcap, and Trello.
  • Developed surveys and reports for our Administration team
  • Acted as a project manager for a Call Center switch from Cisco to Genesys.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Developed and maintained accurate records of programs and services.

Senior Scientist

Missouri State Public Health Laboratory (MSPHL)
08.2008 - 08.2021
  • Performed complex troubleshooting and assisted in leading initiatives to solve challenging scientific problems with assays or instrumentation.
  • Trained new employees on areas of technical expertise and compliance issues relevant to a lab setting.
  • Worked as a project team member in a highly collaborative work environment.

Education

Bachelor of Science - Environmental Health

Missouri Southern State University
Joplin, MO

Graduate Certificate - Informatics For Public Health

University of Missouri
Columbia, MO
05-2023

Skills

  • Proficient in SQL
  • Proficient in Python
  • HTML and JavaScript knowledge
  • Qualtrics Administration and expertise
  • REDCap Administration
  • Technical troubleshooting
  • Skill development
  • Financial administration
  • Proactive mindset
  • Staff development

Certification

  • Green Belt Certified

Timeline

Program Specialist

State of Missouri, Department of Health and Senior
08.2021 - Current

Senior Scientist

Missouri State Public Health Laboratory (MSPHL)
08.2008 - 08.2021

Bachelor of Science - Environmental Health

Missouri Southern State University

Graduate Certificate - Informatics For Public Health

University of Missouri

Similar Profiles

CREATE PROFILE
Joel Williams