Kimberly Kraal
Santa Rosa,CA
Summary
Proficient Program Analyst experienced in conducting feasibility studies and risk assessments. Supports implementation planning and ongoing analysis.
Overview
4
4
years of professional experience
Work History
Partner Program Analyst
Intelisys
Petaluma, CA
04.2021 - Current
- Analyzed program data to provide input for key decision making and strategic planning.
- Reviewed program implementation plans to assess risk and feasibility.
- Evaluated current processes to develop improvement plans.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Collected, organized and modeled data using PowerBi.
Data Analyst
Intelisys
Petaluma, CA
01.2020 - 04.2021
- Carefully auditing sales partners commissions for accuracy through monthly reporting for over three thousand partners
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Developed tables, views and materialized views using SQL.
- Compiled, evaluated and reviewed engineered data for internal system.
- Documented business workflows for stakeholder review.
Finacial Analyst
Intelisys
Petaluma, CA
08.2019 - 01.2020
- Managed the bank of Intelisys - Approved loan amounts based off analysis and prepared necessary legal documents
- Analyzed program data to provide input for key decision making and strategic planning for partners
Financial Representative
AXA
San Francisco, CA
01.2019 - 05.2019
- Worked closely with clients to determine goals and recommend appropriate services to maintain long-term relationships with account holders.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Met with customers to assess needs, financial status and eligibility.
Operations Specialist
Apple
San Luis Obispo, CA
09.2017 - 10.2018
- Complete Apple-branded customer experience
- Initiated improvements to receiving and parts management processes to be more efficient and reduce shrink
- Tracked and analyzed reports to determine needed improvements.
- Collected, arranged and input information into database system.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Education
Bachelor of Science - Economics
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA06.2018
Skills
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Proficient in MS suite
- Advanced in Excel
- Critical Thinking
- Proficient in SQL
- Risk Assessments
Timeline
Partner Program Analyst
Intelisys
04.2021 - Current
Data Analyst
Intelisys
01.2020 - 04.2021
Finacial Analyst
Intelisys
08.2019 - 01.2020
Financial Representative
AXA
01.2019 - 05.2019
Operations Specialist
Apple
09.2017 - 10.2018
Bachelor of Science - Economics
California Polytechnic State University-San Luis Obispo