Summary
Overview
Work History
Education
Skills
Timeline
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JOEL A. Hernandez

Little Elm,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Home Care Nurse

Abundant Tree of Life-Senior Living
Little Elm, TX
12.2023 - 09.2024
  • Maintained multiple caseloads, resulting in excellent patient standards, with accurate documentation of all visits according to agency policies. Ensured the provision of high-quality patient outcomes by collaborating effectively within interdisciplinary teams, subject to applicable laws, regulations, and professional standards related to home health services.
  • Instructed families and caregivers on proper home care techniques, while collaborating with interdisciplinary team members for optimal patient outcomes. Ensured compliance with laws, regulations, and professional standards in home health care services. Managed multiple caseloads while maintaining a high standard of care.

Team Leader

Whataburger Restaurants Unit 176
Dallas, TX
02.2021 - 12.2023
  • I led a team of 8+ employees as a Team Leader at Whataburger Restaurants. I coordinated team activities, and delegated tasks to ensure efficient project completion. I conducted regular performance reviews to assess individual progress and assisted with recruitment efforts through candidate interviews and hiring input. I attended meetings with senior leadership to keep them informed about team progress. I enhanced the efficiency of the group by effectively assigning day-to-day responsibilities to teammates.

Education

High School Diploma -

Texans Can Academy
Dallas, TX
05-2024

Skills

  • Service Recommendations
  • Account Management
  • Upselling
  • Data Entry
  • Customer Support
  • Strong leadership
  • Customer Service
  • Proven leader
  • Delivers exceptional customer service
  • Reliable team worker
  • Compassionate Care
  • Care Plan Management
  • Guest Relations
  • Social Perceptiveness
  • Initiative and Self-Motivation
  • Asset Protection
  • Professional Appearance

Timeline

Home Care Nurse

Abundant Tree of Life-Senior Living
12.2023 - 09.2024

Team Leader

Whataburger Restaurants Unit 176
02.2021 - 12.2023

High School Diploma -

Texans Can Academy

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JOEL A. Hernandez