Joel David Ramos Velázquez
San Ysidro,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Doorman
Hotel Del Coronado, Curio Collection By Hilton
02.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Relieved guests of luggage and connected with porters for delivery to rooms.
- Escorted guests into property and introduced to front desk or concierge personnel to maintain continuity of service.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Bellperson
Omni La Costa Resort & Spa
02.2022 - 02.2023
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Greet arriving and departing guests in timely, friendly and efficient manner
- All Valet Tasks including Driveway ones.
Valet Attendant
The Beverly Hilton Hotel
09.2018 - 09.2021
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Welcomed arriving guests and explained car retrieval procedures.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Helped guests unload and load luggage.
- Answer phones and charge for use of parking.
Valet Parking Attendant
AAA Parking
10.2019 - 03.2020
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
- Inspected vehicles prior to parking and during retrieval to detect damage.
- Patrolled area to prevent thefts of parked cars or items in cars.
Valet Attendant
LAZ Parking
08.2018 - 01.2019
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Welcomed arriving guests and explained car retrieval procedures.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Helped guests unload and load luggage.
- Answered guest's questions about property amenities and services.
- Welcomed arriving guests and explained car retrieval procedures
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in
Education
BBA - Business Administration
University of Puerto Rico - Ponce, PR
Ponce, PR06.2023
High School Diploma -
Ponce High School
Ponce, PR06.1998
Skills
- Active Listening
- Decision-Making
- Flexible and Adaptable
- Problem-Solving
- Interpersonal Communication
- Team building
- Multitasking Abilities
- Self-Motivated
- Planning and Coordination
Timeline
Doorman
Hotel Del Coronado, Curio Collection By Hilton
02.2023 - Current
Bellperson
Omni La Costa Resort & Spa
02.2022 - 02.2023
Valet Parking Attendant
AAA Parking
10.2019 - 03.2020
Valet Attendant
The Beverly Hilton Hotel
09.2018 - 09.2021
Valet Attendant
LAZ Parking
08.2018 - 01.2019
BBA - Business Administration
University of Puerto Rico - Ponce, PR
High School Diploma -
Ponce High School
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