Joelee Godfrey
Boise,ID
Summary
Results-driven professional seeking position as Funeral Director. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Overview
4
4
years of professional experience
Work History
Funeral Director Intern
Summers Funeral Home
Meridian, Idaho
05.2018 - Current
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Conducted funerals, visitations and arrangements.
- Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Performed embalming procedures and updated case study reports.
- Liaised between hospitals, physicians, county coroner, and members of clergy to coordinate final arrangements.
- Monitored high-volume phone lines and displayed proper phone etiquette.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Drafted and published obituaries on behalf of families served.
- Secured positive customer testimonials through superb client service.
- Completed death certificates, burial permits and other legal documents for families.
- Arranged clergy, music and other service details for clients.
- Worked with cemeteries to schedule grave opening and closing.
- Improved appearance of remains with use of cosmetics.
- Managed timing of floral deliveries for multiple services per day.
- Embalmed human remains to slow decomposition.
- Coordinated transportation of remains between medical facilities, funeral home and burial locations.
- Assisted clients with pre-arranging funeral services.
Education
Associate of Applied Science - Mortuary Science
Amarillo Community College
Amarillo, TX05.2022
Skills
- Document and File Management
- Ease with Computers and Technology
- Office Equipment Operation
- Multi-Line Telephone Systems
- Correspondence Writing
- Appointment Coordination
- Resource Coordination and Allocation
- Dressing and Casketing
- Professional Correspondence
- Customer Response
- FTC Compliance Understanding
- Advanced Arrangements
Grief Recovery after a Substance Abuse Passing (GRASP) Idaho Chapter Leader
Grief Support Resource for loved ones that have lost someone to substance abuse.
Timeline
Funeral Director Intern
Summers Funeral Home
05.2018 - Current
Associate of Applied Science - Mortuary Science
Amarillo Community College
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