Barista
Cattle Grounds Coffee LLC
07.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Packaged bagels, muffins and other food items for customer purchase.
