Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joeliz Veras

Shelbyville,KY

Summary

Accomplished sales and service professional with over three years of proven success in sales and a 15‑year foundation in patient relations, cultivated across both retail environments and specialized healthcare. Recognized for delivering exceptional customer experiences through empathetic communication, active listening, and collaborative teamwork. Brings a positive, engaging presence paired with strong problem‑solving capabilities and a results driven mindset. Demonstrates a consistent commitment to operational efficiency, goal attainment, and the mentorship of new team members, while maintaining the passion for continuous learning for personal and professional growth.

Overview

6
6
years of professional experience

Work History

Sales Associate Manager

Paradise Spirits and Wines
03.2020 - Current
  • Nurtured client relationships to strengthen loyalty, promote repeat business, and generate referrals from satisfied customers.
  • Orchestrated promotional events to increasing customer engagement
  • Managed a team of sales associates, providing guidance and support.
  • Resolved customer issues to ensure prompt resolution and satisfaction.
  • Evaluated market trends to uncover strategic opportunities for product expansion.

Treatment Coordinating Manager

Advanced Implant Centers
07.2024 - 09.2025
  • Increased acceptance rates by presenting comprehensive plans and explaining financial options.
  • Engaged with patients to build rapport, utilizing strong communication skills and a compassionate approach.
  • Conducted proactive inventory management
  • Enhanced new staff training and knowledge retention.
  • Facilitated daily huddles to address potential challenges and establish goals for optimal daily performance.
  • Cultivated effective communication among staff members to ensure collaboration and productivity.

Education

High School Diploma -

Shelby County High School
Shelbyville, KY

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Bilingual (Fluent English/Spanish)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Treatment Coordinating Manager

Advanced Implant Centers
07.2024 - 09.2025

Sales Associate Manager

Paradise Spirits and Wines
03.2020 - Current

High School Diploma -

Shelby County High School