Joeliza Pimentel Diaz
Brooklyn,New York
Summary
Dedicated family advocate who is determined to help families who need assistance and community resources. Empathetic professional with more than 3 years of experience supporting rights for individuals by encouraging initiatives that encourage independence, and establishing realistic goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and results. Willingness to take on added responsibilities to meet team and program goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Family Advocate
Grand Street Settlement Early Head Start
01.2022 - Current
- Managed caseload using well-developed time management, organizational and task prioritization skills.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Collaborated with families to assist in growth, development and education to increase potential.
- Facilitated Workshops for families to ensure communication and keep family engagement.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Comprehend and implement the Head Start Performance Standards and policies of Grand St. Settlement Early Childhood Program
- other duties as assigned
Family Support and Resource Specialist
Healthy Families
01.2020 - 12.2021
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Facilitated family workshops to ensure communication and collaboration between family members & ensure outreach to keep program fully enroll.
- Completed assessments, such as the ASQ3 and ASQ-SE, to ensure the child's development is appropriate for age.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
Home Health Aide
White Glove Community Care, INC
04.2015 - 01.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted Children with special needs to support their health and well being.
- Researched and recommended community resources to meet clients' needs.
Education
Bachelor of Science - Human Services And Community
John Jay College of Criminal Justice
New York, NY05.2021
Associate of Science - Human Services and Community Justice
Borough of Manhattan Community College
New York, NY05.2020
Skills
- Ability to support families in identifying service goals and monitoring progress toward family goals
- Ability to adapt to Cultural Diversity
- Ability to work individual, with the team and partners to ensure effective service delivery
- Computer Skills: proficient in Microsoft Word, Excel and Power Point
- Experience working with spanish speaking populations
- Case Management
- Certified training in Facilitating Nurturing Classes
- Completion of 1208 hrs & 09 CEUs ERSEA institute
- Completion of training in Managing challenges of early childhood: developmental milestones
- Certified in Home Health Aid
- Participation in National Head Start conference: Phoenix Arizona 2023
- Completion of required trainings to comply Birth to Five license that include CACFP Civil Rights and responsibility, Supervision of Children, Foundation in health and safe e learning, Preventing sudden infant death syndrome and promoting safe sleeping, Sexual harassment and Mandated reported
- Certified training in Adult and Pediatric First Aid/CPR/AED
Certification
Certified Training in Fire Safety
Certified Training in Privacy, Confidentiality and HYPAA
Certified Training in Elder and Child Abuse
Timeline
Family Advocate
Grand Street Settlement Early Head Start
01.2022 - Current
Family Support and Resource Specialist
Healthy Families
01.2020 - 12.2021
Home Health Aide
White Glove Community Care, INC
04.2015 - 01.2020
Bachelor of Science - Human Services And Community
John Jay College of Criminal Justice
Associate of Science - Human Services and Community Justice
Borough of Manhattan Community College
Certified Training in Fire Safety
Certified Training in Privacy, Confidentiality and HYPAA
Certified Training in Elder and Child Abuse
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