Joelle Hughes
Mooresville,NC
Summary
High-energy student pursuing skill-building opportunity as a intern. Results-focused and motivated team player with a talent for learning new processes, programs and skills quickly to maximize performance and contributions.
Overview
8
8
years of professional experience
Work History
SUMMER INTERN
Ripken Baseball
Knoxville, Tennessee
05.2024 - Current
- Organized pre-tournament player registration process.
- Oversaw tournament rules and regulations enforcement.
- Resolved issues that arose during tournaments in a timely manner.
- Monitored real-time scoring systems to track progress of players during tournaments.
- Responded promptly to inquiries from participants regarding tournaments.
- Maintained accurate records of tournament results, standings, and schedules.
- Supervised setup of equipment prior to start of each tournament.
- Provided support for the production of tournament materials such as scorecards, signage.
- Communicated with teams, volunteers, grounds crew and other contacts to book, recruit individuals, plan details and run events.
SALES ASSOCIATE
Gather
Knoxville, Tennessee
02.2024 - Current
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Developed promotional strategies to increase sales volume.
- Conducted inventories on a regular basis to track stock levels.
- Assisted customers with product selection, sizing and styling.
- Tracked sales performance metrics to identify trends in market place.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
PET SITTER/CHILD CARE PROVIDER
Self Employed
05.2016 - Current
- Followed all pet and/or child care instructions, including dietary needs and medication regimens
- Stayed overnight on many occasions to watch pets and house sit.
HOSTESS/HEAD FOOD RUNNER
On The Nines
Mooresville, NC
01.2022 - 07.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Answered customer questions about hours, seating, and menu information
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Routinely supported other areas of the restaurant by answering telephones and completing financial transactions for other staff members.
CERTIFIED LIFEGUARD
Swim Club Management
05.2020 - 09.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Used extra time during COVID-19 to complete the Red Cross Lifeguard Certification course
- Worked approximately 30 hrs per week at a local swimming pool
- Appointed lifeguard shift manager as needed
- Maintained pool safety and cleanliness at all times.
RECEPTIONIST
River Rock Capital Partners
06.2017 - 06.2020
- Provided office help by answering phones and responding to emails with clients and vendors
- Managed inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Checked in clients for appointments.
Education
Bachelor of Sports Management -
The University of Tennessee - Knoxville
Knoxville, TN05.2025
High School Diploma -
Lake Norman High School
Mooresville, NCSkills
- Emergency Situations
- Resilience
- Integrity
- Active Listening
- Critical Thinking
- Flexible and Adaptable
- Good Telephone Etiquette
- Team Cooperation
- Marketing support
- Problem-Solving
- Event Management
- Goal Setting and Reaching
Timeline
SUMMER INTERN
Ripken Baseball
05.2024 - Current
SALES ASSOCIATE
Gather
02.2024 - Current
HOSTESS/HEAD FOOD RUNNER
On The Nines
01.2022 - 07.2022
CERTIFIED LIFEGUARD
Swim Club Management
05.2020 - 09.2021
RECEPTIONIST
River Rock Capital Partners
06.2017 - 06.2020
PET SITTER/CHILD CARE PROVIDER
Self Employed
05.2016 - Current
Bachelor of Sports Management -
The University of Tennessee - Knoxville
High School Diploma -
Lake Norman High School
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