Joelle Rappold
9 Arlene Ave Albany,NY
Summary
Enthusiastic and team-driven with several years of experience working in busy workplace environments. Skilled in workplace cleanliness and team collaboration, adept at multitasking and maintaining high safety standards. Achieved significant results in high-pressure environments through adaptability and meticulous attention to detail. Outgoing individual with well-honed organizational, labor and teamwork skills.
Overview
6
6
years of professional experience
Work History
Personal Care Assistant
Consumer Directed Choices, Inc
Albany, NY
07.2023 - Current
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted patients with self-administered medications.
Package Handler
FedEx:Ground
Avenel, NJ
11.2022 - 06.2023
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety procedures.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Dog Groomer
Petsmart
East Greenbush, NY
11.2018 - 10.2021
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
Fountain Worker
Friendlys Ice Cream
East Greenbush, NY
05.2018 - 11.2018
- Enhanced customer satisfaction by efficiently preparing and serving beverages, and ice cream products.
- Maintained a clean and organized work environment for optimal efficiency and customer appeal.
- Collaborated with team members to provide efficient service during peak hours, reducing wait times for customers.
- Implemented proper sanitation procedures to ensure compliance with health department regulations.
- Provided exceptional customer service by promptly addressing concerns or complaints from patrons.
Education
Independent Study
Hudson Valley Community College
Troy, NY2019
GED -
Columbia High School
East Greenbush, NY2018
Skills
- Workplace Cleanliness
- Adaptable to change
- Standards Compliance
- Team Collaboration
- Multitasking Abilities
- Attention to Detail
- Safety Precautions
- Time Management
Timeline
Personal Care Assistant
Consumer Directed Choices, Inc
07.2023 - Current
Package Handler
FedEx:Ground
11.2022 - 06.2023
Dog Groomer
Petsmart
11.2018 - 10.2021
Fountain Worker
Friendlys Ice Cream
05.2018 - 11.2018
Independent Study
Hudson Valley Community College
GED -
Columbia High School