JOEL MARK CARTIGLIA
Staten Island,NY
Overview
17
17
years of professional experience
Work History
Patient Access Coordinator
Weill Cornell Medicine
New York, NY
06.2022 - Current
- Schedule patients for all imaging modalities
- Document all information from a patient's chart to ensure a safe and smooth exam
- Answer any clinical/non clinical concerns patients may have relating to imaging appointments
- Coordinating with insurance companies to ensure medical necessity has been established
- Train new employees on how to perform duties successfully.
Administrative Assistant
Borough of Manhattan Community College
New York, NY
10.2020 - 05.2022
- Assisted students with questions pertaining to admission and financial aid
- Advised prospective students on course requirements
- Facilitated communication between all the departments to ensure students were prepared for the semester.
Chart Coordinator/ Medical Office Receptionist
Lenox Hill Hospital
New York, NY
03.2019 - 12.2019
- Ensure preoperative documents are available prior to surgery
- Act as a liaison between primary care providers and the hospital
- Confirm and reschedule appointments
- Scan patient documentation into charts
- Schedule surgery and coordinate lab work for patients.
Pharmacy Technician
CVS Pharmacy
Staten Island, NY
07.2017 - 01.2018
- Dispensed patient medications in a timely manner
- Returned medication to stock as needed
- Acted as an intermediary between pharmacists and doctors
- Followed up with patients to ensure that they were aware of prescriptions that needed to be picked up
- Filled and counted hundreds of vials per day.
Career Advisor
Career Connect Live
New York, NY
02.2015 - 03.2017
- Connected people with a variety of educational opportunities
- Submitted job applications on behalf of qualified clients
- Handled client questions and concerns.
Proctor/Administrative Assistant
Pearson Professional Center
New York, NY
12.2006 - 09.2012
- Responsible for administrating, monitoring and compiling exams
- Handled a multi-line phone, greeting incoming customers and signing them in
- Entrusted to manage and fax important and confidential documents
- Provided back office support and data processing assistance.
Education
Bachelor of Science in Healthcare Management -
New York University
Associate in Applied Science in Health Information Technology -
Borough of Manhattan Community College
Skills
- Trained in ICD-10-CM, ICD-10-PCS, CPT, and HCPCS coding systems
- CBCS certified (12/2018 - 12/2022)
- Trained to complete various insurance forms such as the Advance Beneficiary Notice (ABN), preauthorization forms, etc
- Familiar with the health reimbursement claims process
- Proficient in Microsoft Office Suite including MS Word, Excel, PowerPoint
- OSHA- and HIPAA-certified
- Possesses superior administrative, organizational, and interpersonal skills
- Insurance Verification
- Scheduling Diagnostic Procedures
- Insurance Billing
- EMR
- Medical Terminology
- Relationship Building
- Process Improvement
- Registration and Admissions
- Training Coordination
- Problem-Solving
- Multitasking and Organization
- Insurance Company Knowledgeable
- Patient Registration
Accomplishments
- Dean's list recipient for NYU
References
References available upon request.
Timeline
Patient Access Coordinator
Weill Cornell Medicine
06.2022 - Current
Administrative Assistant
Borough of Manhattan Community College
10.2020 - 05.2022
Chart Coordinator/ Medical Office Receptionist
Lenox Hill Hospital
03.2019 - 12.2019
Pharmacy Technician
CVS Pharmacy
07.2017 - 01.2018
Career Advisor
Career Connect Live
02.2015 - 03.2017
Proctor/Administrative Assistant
Pearson Professional Center
12.2006 - 09.2012
Bachelor of Science in Healthcare Management -
New York University
Associate in Applied Science in Health Information Technology -
Borough of Manhattan Community College