Joel R. Bailey
Pensacola,FL
Summary
Results-driven professional known for high productivity and efficient task completion. Specializes in strategic planning, team leadership, and operational improvement. Excels in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Overview
14
14
years of professional experience
Work History
Electrician Apprentice
JRB Electrical Services
Pensacola, Florida
02.2024 - Current
- Reviewed and assessed electrical, mechanical and architectural diagrams and specifications to accurately complete projects.
- Installed conduit, wire and motor controls.
- Dismantled electrical components using hand tools to disconnect and restore wiring connections.
- Diagnosed malfunctioning systems, apparatus and components to locate cause of breakdowns and correct problems.
- Interpreted blueprints and technical drawings to correctly assemble panels and control boxes.
Account Manager
Aston Carter
Pensacola, USA
04.2022 - 01.2024
- Full cycle recruiting of candidates
- Identifying top talent that possess the skill sets required for positions
- Screening candidates to identify goals, skills, and interests
- Placing the correct candidates in the opportunities that align with their career path
- Conducting feedback with contractors to maintain performance
- Developed successful customer relationships to boost sales opportunities.
- Managed a portfolio of key accounts, ensuring high levels of customer satisfaction and retention.
- Maintained accurate records of all customer interactions in the CRM system.
Recruiter
Aston Carter
Pensacola, USA
10.2021 - 04.2022
- Initiate the recruiting process by reaching out to potential candidates
- Determining the best candidate for different positions based on perfect fit questions
- Setting interviews with recruiting partners for prospective contractors
- Building relationships with contractors and assisting them through the recruiting process
- Coordinated background checks on successful candidates prior to offer acceptance.
Account Executive
Helion Group
Atlanta, USA
04.2021 - 09.2021
- Cultivated and developed customer relationships to enable sustained revenue growth
- Negotiated contracts, closed agreements and supported recruiting team through client insight and candidate guidance
- Prepared quotes and contracts for potential clients
- Managed account budget forecasting, goal setting and performance reporting
- Drove new business development and client acquisition through cold calling, lead generation and exceptional service
- Acquired new business and drove revenue streams by providing cutting-edge services to clients
- Maintained updated knowledge of changing industry, standards and trends related to accounts
Managing Partner
Grub Burger Bar
Cumming, USA
08.2017 - 04.2021
- In taking over this restaurant, under my guidance my team molded it from one of the lowest performing restaurants in the company to one corporate depends on for people training, menu feedback, and positive cash flow
- Became a certified training and test restaurant for the company
- Developed hourly employees into salary management
- Conducting performance reviews and setting goals for improvement
- Reviewed daily and overall financials to ensure profitability
- Developed and implemented process improvements and key business procedures
- Maintained customer relations and coordinated promotions to increase and create new revenue
- Implemented successful promotional strategies and reductions in costs that grew revenue by 15%
- Interviewed, hired, and trained all restaurant staff
Manager
Grub Burger Bar
Atlanta, USA
12.2014 - 08.2017
- Ensure running of smooth shifts
- Coordinate with GM to hit monthly goals
- Leading staff through inspiration and positivity
- Opening and closing the restaurant
- Training staff to allow for position advancement
- Ensuring customers have great experiences
Sales/Front Desk Coordinator
Orange Theory Fitness
Atlanta, USA
01.2016 - 08.2016
- I held two positions with fitness companies while continuing my work in the restaurant
- Proving that I am capable of great time management and being an energetic go getter
- Answered phones to respond to customer inquiries and transfer calls to appropriate staff members
- Addressed and welcomed a large volume of guests per day, improving overall customer service and engagement
- Sold memberships to inquiring customers and cold called to prospective customers
Sales Associate
La Fitness
Atlanta, USA
10.2015 - 01.2016
- Ensuring the club opens on time as an opener
- Club pride walkthroughs to contribute to a successful gym operations
- Checking members in and assisting with account services
General Manager
Krispy Kreme Doughnuts
Tallahassee, USA
04.2011 - 12.2014
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention
- Delivered exceptional client experiences through hands-on leadership of associates and managers
- Built and maintained loyal, long-term customer relationships
- Managed shrink processes and inventory levels through corrective action planning to save costs
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits
Education
Bachelor’s Degree - Political Science and History
Florida State University
12.2012
Skills
- Emergency response
- Innovation management
- Regulatory compliance
- Verbal and written communication
- Resource allocation
- Business planning
- Partnership development
- Work prioritization
- Task delegation
- Time management
Timeline
Electrician Apprentice
JRB Electrical Services
02.2024 - Current
Account Manager
Aston Carter
04.2022 - 01.2024
Recruiter
Aston Carter
10.2021 - 04.2022
Account Executive
Helion Group
04.2021 - 09.2021
Managing Partner
Grub Burger Bar
08.2017 - 04.2021
Sales/Front Desk Coordinator
Orange Theory Fitness
01.2016 - 08.2016
Sales Associate
La Fitness
10.2015 - 01.2016
Manager
Grub Burger Bar
12.2014 - 08.2017
General Manager
Krispy Kreme Doughnuts
04.2011 - 12.2014
Bachelor’s Degree - Political Science and History
Florida State University