Joel Serafini
Apex
Summary
Accomplished Production Supervisor with extensive leadership experience in optimizing workflow and resource coordination in manufacturing. Drives operational efficiency and fosters teamwork through effective communication and problem-solving strategies. Committed to continuous improvement and delivering quality results.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Production supervisor
Leviton berk tek
Fuquay-Varina
02.2026 - Current
- Supervised daily production activities to ensure operational efficiency.
- Coordinated and scheduled workloads for each line, generating reports from SAP and internal database systems.
- Coordinated workflow among team members to meet production schedules.
- Collaborated with planning and material handlers to ensure necessary resources for shift operations.
- Trained new employees on safety protocols and equipment usage.
Production Assmbler II
Leviton berk tek
Fuquay-Varina
05.2025 - 02.2026
- Assembled fiber optic mini harnesses to ensure quality and functionality.
- Coordinated team efforts to set up the production line and resolve issues.
- Assembled electronic components according to specifications and quality standards.
- Operated tools and machinery to produce wiring and cable products efficiently.
- Inspected finished products for defects and ensured compliance with safety regulations.
Security Guard
Rhino Entertainment
Raleigh
09.2024 - 10.2025
- Monitored campus areas to ensure safety of students and staff.
- Patrolled parking lots during tailgating events to ensure safety of attendees.
- Monitored football fields and basketball courts to prevent unauthorized access.
- Directed vehicles to designated parking spaces during events.
- Assisted event attendees with parking directions to ensure efficient traffic flow.
Delivery Driver
Amazon Warehouse
Raleigh
10.2024 - 01.2025
- Loaded van based on daily delivery routes.
- Loaded van according to daily delivery route instructions.
- Delivered packages to specified locations accurately.
- Ensured safe driving practices for timely deliveries and deliver in a timely manner.
- Returned to warehouse after completing delivery route to ensure all materials were accounted for. at end of route and return bags and any packages.
Logistics supervisor / CSR
Bharat Forge Aluminum USA, Inc
Sanford
02.2023 - 10.2024
- Plan shipping schedule per daily release.
- Work closely with production managers & shipping supervisor on the daily activities.
- Make demand decisions based on current production outcome and what are the customer needs.
- Processed and dispatched customer invoices promptly. to customers. ie ASN software.
- Coordinated shipping schedules to optimize delivery efficiency. per daily release.
- Conducted daily phone meetings to discuss customer needs and expectations.
- Collaborated with production managers and shipping supervisor to align daily operations.
- Send invoice to customers. ie ASN software.
- Executed demand decisions based on production outcomes and customer requirements.
- Executed weekly EDI updates to streamline production processes. into production schedule.
- Facilitated weekly WPC meetings to enhance collaboration among production teams. with production managers.
- Arranged product pickups through customer portal effectively. in the customers portal for their products.
- Gained basic understanding of SAP to support sales order processing. of SAP functions and processes. and in SAP, make sales orders and delivery numbers, make and close production orders, inventory lookup, ZP08 report, make adjustments to sales orders, and delivery numbers if need be.
- Every day input previous day, production numbers into PCR report.
Technical Lead / Production Coordinator
Temposonics of Cary, NC & PCB
Cary
01.2018 - 02.2023
- Plan and pace work efficiently in order to meet daily, weekly goals and orders.
- Managed multiple tasks simultaneously to enhance productivity.
- Collaborated with planners to ensure accurate paperwork and orders were available on the production floor.
- Collaborated with purchasing department to procure parts and equipment.
- Partnered with finance team to maintain accurate inventory records and financial data. department on accurate Inventory.
- Work with finance department on accurate Inventory.
- Coordinated with customer service team to confirm order shipping dates. on customer ship date and make sure they get their order on-time.
- Engaged with customer service team to facilitate timely communication of order statuses. on outgoing sales of RMA and customer orders.
- Ensured accurate inventory by scrapping unusable parts in LN.
- Work in hand and hand with engineering on incoming customer repairs and in-house RMAs.
Production Technician III
PCB Piezotronics (of North Carolina)
08.2005 - 01.2018
- Managed electrostatic discharge (ESD) protocols throughout the building.
- Adhered to established procedures and specialized processes for operational consistency.
- Ensure that products are produced on time and with good quality.
- Plan and pace work efficiently in order to meet daily, weekly goals and orders.
- Collaborated with control technicians and production control workers to ensure seamless operations.
- Selected and maintained equipment throughout the building.
- Oversaw production process and managed production schedule to ensure timely delivery of products.
- Handle all ESD throughout the building.
- Provided training to staff on assembly techniques and product manufacturing processes.
- Provide ideas for better quality work and recommendations for improvements process and procedures.
- Proposed quality improvement ideas and recommended process enhancements to elevate production standards.
- Supervise and motivate staff.
- Verify part numbers and place parts in appropriate containers.
- Conducted quality assurance checks to ensure all equipment was properly identified. Completes Calibration of equipment on due dates for all locations. Maintains equipment list for all applicable locations, Maintains secure storage location of calibration equipment.
Instructor
Halifax Community College
01.2008 - 12.2015
- Developed and implemented changes to HRD class syllabus to enhance curriculum relevance.
- Maintained schedules for all instructors to ensure effective class coverage.
- Develop and implement changes to the Syllabus for HRD Classes.
- Maintained organized documentation and evaluations to track student progress and support learning outcomes.
- Facilitated team meetings to discuss student employment selections. for selection of students for employment.
Production Technician II
PCB Piezotronics
02.2004 - 08.2005
- Earned promotion to Production Technician II by applying strong technical skills to improve production processes.
- Collaborated with technicians and supervisors to meet team deadlines, ensuring timely project completions.
- Facilitated training sessions for new employees, enhancing their skills and knowledge for smoother onboarding.
Production Technician I
PCB Piezotronics
11.1996 - 02.2004
- Operated machinery for assembly of precision sensors and instruments.
- Utilized soldering, spot welding, fine hand tools, epoxy, and inspection processes to ensure delivery of quality products.
- Conducted quality inspections on finished products to ensure standards.
- Collaborated with team members to resolve production issues efficiently.
- Collaborated with team members to enhance customer service experience.
Education
Inventory Management -
Halifax Community college
12-2006
Western New York Technology Development center -
12-2004
High School Diploma -
West Seneca East High School
12-1997
Business Management - Associate's degree
Skills
- Production scheduling and planning
- Process optimization
- Effective communication
- SAP software management
- 5S methodology
- Root cause analysis
- Quality audits and documentation
- Production scheduling
- Production quality assurance
- Lean implementation
- Mechanical assembly and soldering
- Electronic equipment testing
- Supervisory experience in production
- Leadership and team management
- Quality audits
- Basic computer literacy
- Data-driven decision making
- Manufacturing safety management
Certification
- Pesticide Applicator's License
- Driver's License
- Six Sigma Certification
Timeline
Production supervisor
Leviton berk tek
02.2026 - Current
Production Assmbler II
Leviton berk tek
05.2025 - 02.2026
Delivery Driver
Amazon Warehouse
10.2024 - 01.2025
Security Guard
Rhino Entertainment
09.2024 - 10.2025
Logistics supervisor / CSR
Bharat Forge Aluminum USA, Inc
02.2023 - 10.2024
Technical Lead / Production Coordinator
Temposonics of Cary, NC & PCB
01.2018 - 02.2023
Instructor
Halifax Community College
01.2008 - 12.2015
Production Technician III
PCB Piezotronics (of North Carolina)
08.2005 - 01.2018
Production Technician II
PCB Piezotronics
02.2004 - 08.2005
Production Technician I
PCB Piezotronics
11.1996 - 02.2004
Inventory Management -
Halifax Community college
Western New York Technology Development center -
High School Diploma -
West Seneca East High School