Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joelyn Rivera

Richardson

Summary

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

AutoZone
Austin, TX
05.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Retail Sales Associate Cashier

BURLINGTON COAT FACTORY, INC
Austin, TX
06.2024 - 01.2025
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

Idea Bluff Springs
Austin, TX

The University of Texas At Dallas
Richardson, TX
05-2029

Skills

  • Customer service
  • Collaborative teamwork
  • Problem-solving
  • Teamwork and collaboration
  • FLUENT IN (Spanish and English)
  • Customer assistance
  • Money handling
  • Work ethic and integrity
  • Order taking
  • Customer satisfaction
  • Retail merchandising

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Retail Sales Associate Cashier

BURLINGTON COAT FACTORY, INC
06.2024 - 01.2025

Retail Sales Associate

AutoZone
05.2024 - Current

High School Diploma -

Idea Bluff Springs

The University of Texas At Dallas