Ambitious entry-level hardware engineer with strong desire to apply education to root cause analysis in all types of product development. Committed to successful project rollouts with ability to work with all types of personalities. Background working with cutting-edge technologies and emerging concepts.
Overview
7
7
years of professional experience
Work History
Technology Specialist
Dublin City School District
Dublin, GA
2021.08 - Current
Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Inventoried and barcode new incoming technology
Administered networks by creating user accounts and managing permissions.
Logged updates on support tickets to communicate status to users and managers.
Ran cat 5, cat 6, and fiber wire through out different location
Installed new software on multiple devices
Executed setup and breakdown of speakers, cables and computers.
Resolved teacher/administration complaints tactfully and professionally.
Installed and replaced: Hard drive,motherboards, keyboards, and computer screen.
Work with voice over IP.
Install and maintain network closet.
Set in on various meeting regrading different technology needs.
experience with information security legislation, regulations, and standards
implementing solutions to information security risks
Performed system upgrades or changes
in charge of system lifecycle support
Intern
Cobb County School District
Marietta, GA
2019.06 - 2020.07
Collaborated with design teams on design reviews and validation testing for docking stations and computer components.
Designed computer hardware components and peripheral devices including power supplies, heat sinks, hard drives, and integrated circuit boards.
Consulted with network engineering staff to evaluate hardware and software requirements for new system development.
Investigated hardware product issues involving materials and software and devised solutions.
Work to repair team to install new screens and keyboards.
Assistant Manger
Hibbett's Sports
Columbia, SC
2019.03 - Current
Hibbett's Sports.
Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Secretary
Benedict College
2017.08 - 2018.05
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Communicated with Students via phone and email to confirm deliveries and respond to inquiries.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Education
Master of Science - Information Technology Project Management
Northcentral University
San Diego, CA
01.2025
Bachelor of Science - Computer Engineering
Benedict College
Columbia, SC
05.2021
Diploma -
Treutlen High School
Soperton, GA
05.2016
Skills
System and signals
Data Structures
Operating System
Issue resolution
Customer service
Embedded Systems
Communication System
Software Engineering
Diagnostic testing
Recruiting and interviewing
Ethernet switching
Project organization
Operational improvement
Client Service
Adaptability
Customer Service
Timeline
Technology Specialist
Dublin City School District
2021.08 - Current
Intern
Cobb County School District
2019.06 - 2020.07
Assistant Manger
Hibbett's Sports
2019.03 - Current
Secretary
Benedict College
2017.08 - 2018.05
Master of Science - Information Technology Project Management
Northcentral University
Bachelor of Science - Computer Engineering
Benedict College
Diploma -
Treutlen High School
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