Josiah Montalvo
Rochester
Summary
Dynamic Cellular Sales Associate with proven expertise in customer service, product knowledge, and promotion education. Demonstrated ability to drive sales and enhance customer satisfaction through effective relationship management. I care about making Sure a Job is done well, whatever I commit myself too I make sure I give it my all!
Overview
16
16
years of professional experience
Work History
Cellular Sales Associate
Cellular sales
Rochester
04.2023 - Current
- Assisted customers with product selection and inquiries on store offerings.
- Collaborated with team members to achieve daily sales goals and improve service delivery.
- Educated customers about promotions, loyalty programs, and product features effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Graphic Designer/Event Photographer
Rochester Works
Rochester
06.2009 - 09.2010
- Captured high-quality images for various events and projects.
- Collaborated with clients to understand their vision and requirements.
- Managed lighting and composition to achieve desired artistic effects.
- Photographed special events, parties, and portraits.
- Edit photos using Adobe Photoshop and other software applications.
- Deliver quality products within deadlines established by clientele.
- Compose creative shots from different angles that are visually appealing.
- Explained price and package details to customers.
Education
High School Diploma -
School of The Arts
Rochester, NY06-2011
Skills
- Customer service
- Product knowledge
- Sales strategies
- Team collaboration
- Promotion education
- Customer relationship management
- Relationship building
- Problem solving
- Attention to detail
- Quick learner
- Quick thinking
- Creative team collaboration
Affiliations
Spend most of my free time playing rec league Softball and coaching little leage baseball!
Accomplishments
- 2 little league championships of a team I helped bring all the way!
Timeline
Cellular Sales Associate
Cellular sales
04.2023 - Current
Graphic Designer/Event Photographer
Rochester Works
06.2009 - 09.2010
High School Diploma -
School of The Arts