Joseph Prokop
Cottage Grove,MN
Summary
Resourceful professional skilled in diverse installation, maintenance, and repair tasks across various industries. Possess hands-on experience in troubleshooting complex issues and delivering efficient solutions. Demonstrated ability to adapt quickly to new technologies and methodologies with strong problem-solving skills in PLC troubleshooting and Control Systems repair, leading to improved operational efficiency and equipment longevity through proactive maintenance strategies and emergency services.
Overview
24
24
years of professional experience
Work History
Field Service Technician
AMS Spectral UV / Baldwin
River Falls, Wisconsin
07.2016 - Current
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Inspected and tested mechanical products to locate defects or malfunctions.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Performed troubleshooting on electronic circuits and systems.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Trained customers on equipment after installation.
- Performed on-site installation, routine maintenance and major overhaul/repairs to systems.
- Installed electrical wiring for new installations as needed.
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
- Troubleshot electrical control circuits with the use of multi-meters, oscilloscopes, signal generators and other diagnostic tools.
- Installed and tested PLC systems to ensure proper operation.
Apartment Maintenance Technician
Christopherson Properties
Hopkins, Minnesota
06.2015 - 07.2016
- Assisted with the installation of locks and security systems in the apartments.
- Implemented troubleshooting techniques to resolve issue.
- Maintained or repaired specialized equipment or machinery.
- Coordinated with building owners regarding tenant requests for maintenance services.
- Conducted regular inspections of the property to identify potential maintenance issues before they became serious problems.
- Repaired broken windows, doors, walls, and other fixtures in an efficient manner.
- Performed routine maintenance and repairs on apartment buildings, such as painting, plumbing, electrical work, carpentry, and HVAC systems.
- Installed new appliances in apartments upon request from tenants or landlords.
- Responded quickly to emergency repair requests from tenants or landlords.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Lead Field Service Technician
Teske Fitness Installation
Cokato, Minnesota
06.2001 - 03.2008
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Coordinated with vendors to obtain spare parts for customer equipment.
- Conducted training sessions for new technicians on proper use of tools and equipment.
- Trained customers on equipment after installation.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Oversaw onsite and offsite maintenance, repair and installation jobs.
- Completed scheduled appointments on time to drive quality service.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Explained and recommended service options to customers and detailed costs.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Assisted junior technicians with installation and repair services as needed.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
Education
GED -
North St Paul High School
North Saint Paul, Minnesota07-2016
Some College (No Degree) - Music Theory, Ear Training, Keyboarding/Computers
Century College
White Bear Lake, MNSkills
- Electrical Troubleshooting and repair
- Installation and maintenance
- Problem-solving
- Prioritization and time management
- Electrical schematics
Timeline
Field Service Technician
AMS Spectral UV / Baldwin
07.2016 - Current
Apartment Maintenance Technician
Christopherson Properties
06.2015 - 07.2016
Lead Field Service Technician
Teske Fitness Installation
06.2001 - 03.2008
GED -
North St Paul High School
Some College (No Degree) - Music Theory, Ear Training, Keyboarding/Computers
Century College