Joeritta Crowley
Saint Joseph,United States
Summary
Dedicated mental health professional with experience in delivering high-quality patient care. Skilled in crisis intervention and multicultural competence, contributing to effective team collaboration and strong patient support, ensuring optimal recovery outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Mosaic Life Care
01.2024 - Current
- Monitored patient safety through regular safety checks and implemented crisis intervention techniques to maintain a secure environment.
- Supported patients in crisis with emotional support and de-escalation strategies.
- Provided encouragement and emotional support to enhance patient recovery and promote positive coping strategies.
- Executed therapeutic interventions per treatment plans to enhance emotional wellbeing and stability.
Medical Oncology Laboratory Technician
Mosaic Life Care
Saint Joseph, MO
07.2022 - 01.2024
- Ensured specimen quality through rigorous testing and control measures, contributing to reliable diagnostics.
- Interpreted test results to provide accurate diagnostics for cancer treatment.
- Executed testing protocols to maintain high standards of laboratory operations, supporting accurate patient results.
- Performed calibration, maintenance, validation, and troubleshooting of laboratory instrumentation.
- Discussed alert and critical laboratory results with nurses and physicians for effective patient care.
- Conducted statistical analyses to verify accuracy and repeatability of test outcomes.
- Logged data meticulously, creating comprehensive records to enhance traceability of test procedures.
Patient Care Associate-Oncology
Mosaic Life Care
Saint Joseph, Missouri
10.2020 - 07.2022
- Facilitated daily activities of living to support patient needs, including personal hygiene and dressing.
- Coordinated with nursing staff to execute tailored care plans.
- Monitored vital signs, including temperature, pulse, respiration rate, blood pressure, and oxygen saturation levels.
- Assisted in lifting, turning, repositioning, and ambulating patients to ensure comfort and safety.
Care Partner/CNA
Vanderbilt University Medical Center
Nashville, TN
11.2019 - 05.2020
- Monitored and recorded vital signs, intake and outputs, activities of daily living, and daily weights to support patient care.
- Communicated abnormal findings to nurse and charge nurse to facilitate timely interventions.
- Followed safety and infection control protocols to maintain a safe environment for patients.
Personal Care Attendant (PCA)
Americare-Arbors at Willow Springs Alzheimer's Assisted Living
Spring Hill, TN
07.2017 - 06.2019
- Assisted patients with bathing, grooming, toileting, and ambulation to promote dignity and enhance comfort.
- Monitored and reported changes in residents' behavior to licensed nursing staff to ensure timely interventions.
- Exhibited professionalism and compassion in interactions with residents, visitors, families, and coworkers to foster a supportive environment.
Patient Care Assistant (PCA) II
Rock Springs Behavioral Health Hospital
Georgetown, TX
11.2014 - 05.2017
- Delivered patient care consistent with unit philosophy under RN supervision for individuals with psychiatric disorders and substance abuse issues, enhancing overall treatment efficacy.
- Facilitated orientation, mentorship, and education for colleagues, fostering a collaborative and knowledgeable team environment.
- Maintained confidentiality regarding all client, family, and employee information.
Client Care Manager/Scheduler
Home Instead Senior Care
Round Rock, TX
08.2012 - 03.2014
- Coordinated individualized care plans and resources for seniors and disabled individuals, enhancing their quality of home living.
- Supervised 25 caregivers, maintaining current training and information to deliver high-quality client service.
- Collaborated with personnel, family members, and medical companies to ensure adherence to quality care standards.
Deputy Sheriff
Buchanan County Sheriff's Department
Saint Joseph, MO
10.2007 - 02.2012
- Monitored prisoner conduct to ensure compliance with policies, enhancing safety and preventing escape or violence.
- Escorted prisoners to various locations including visiting rooms, courtrooms, and hospitals.
- Maintained accurate records of prisoner identification and charges, facilitating efficient processing and tracking.
- Completed continuing education courses to improve law enforcement practices and stay updated on industry standards.
Family Advocate
Central Missouri Community Action
Jefferson City, MO
10.2006 - 10.2007
- Identified community resources that enabled families to access essential food, clothing, shelter, and utility services.
- Facilitated life skills workshops that empowered families to build resilience and improve their overall well-being.
- Established partnerships with community organizations to improve service delivery for families in need.
Education
Bachelor's degree - Social Work
University of Missouri-Columbia
Columbia, MO05.2026
Skills
- Crisis intervention strategies
- Chronic illness care
- Customer service excellence
- Team collaboration
- Multicultural competence
- Verbal and written communication
- Microsoft applications proficiency
Certification
• CNA Certification, 07/01/19-07/01/21
• Driver's License
• CPR Certification
• BLS Certification
• AED Certification
• CPI Certification
• Driver's License
• CPR Certification
• BLS Certification
• AED Certification
• CPI Certification
Military Service
United States Marine Corps, United States, Sergeant, 06/01/98-06/01/02, Leadership training, Switchboard Operator, Field Wireman
Timeline
Mental Health Technician
Mosaic Life Care
01.2024 - Current
Medical Oncology Laboratory Technician
Mosaic Life Care
07.2022 - 01.2024
Patient Care Associate-Oncology
Mosaic Life Care
10.2020 - 07.2022
Care Partner/CNA
Vanderbilt University Medical Center
11.2019 - 05.2020
Personal Care Attendant (PCA)
Americare-Arbors at Willow Springs Alzheimer's Assisted Living
07.2017 - 06.2019
Patient Care Assistant (PCA) II
Rock Springs Behavioral Health Hospital
11.2014 - 05.2017
Client Care Manager/Scheduler
Home Instead Senior Care
08.2012 - 03.2014
Deputy Sheriff
Buchanan County Sheriff's Department
10.2007 - 02.2012
Family Advocate
Central Missouri Community Action
10.2006 - 10.2007
Bachelor's degree - Social Work
University of Missouri-Columbia