Joeseph Martin

• Provided technical support to healthcare professionals, troubleshooting issues promptly to minimize disruptions to patient care.
• Streamlined medical device utilization for improved efficiency in surgical settings.
• Contributed valuable feedback from field experiences to inform future product development initiatives aimed at improving patient outcomes further.
• Collaborated with cross-functional teams to develop and implement training programs for healthcare professionals.

• Completed PrepMD Online CRM Course
• Perform in-clinic device checks and analyze/review remote transmissions on the patients followed by our clinic (over 5,000 patients)
• Daily interrogations on full spectrum of devices (ICDs, S-ICDs, PPMs, ILRs) made by multiple manufacturers (Boston Scientific, Medtronic, St Jude/Abbott, Biotronik)
• Exceptional knowledge on home monitor set-up and troubleshooting
• Experience problem-solving and making programming changes to devices to provide patients with optimal device performance, battery longevity, and quality of life
• Experience summarizing and typing up remote transmissions in PaceArt software, for billing and provider review

• EKG Tech, Treadmill Tech (administer several types of stress tests), Outpatient Tech (place external cardiac monitors and perform EKG's on outpatients), Holter Tech (analyze and interpret holter monitors to create reports for cardiologists)

Phlebotomist 1 (September 2013-January 2014) Lead Phlebotomist (January 2014-October 2018)