Joevanni Cervantes
Burleson
Summary
At The Westin Hotel, I excelled as a Banquet Houseperson, streamlining event operations and enhancing guest relations through exceptional service. Leveraging skills in vulnerability assessment and adaptability, I improved efficiency and problem-solving, ensuring seamless integration of services and a memorable experience for all guests.
Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified in CompTIA A+.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Banquet Houseperson
The Westin Hotel
10.2021 - 01.2025
- Efficiently managed event inventory, allowing for accurate tracking and streamlined processes.
- Upheld venue policies while accommodating unique requests from clients, balancing flexibility with adherence to standards.
- Streamlined communication between departments involved in banquet operations, fostering a collaborative work environment that enhanced overall efficiency.
- Adhered to strict timelines for event setup and breakdown, ensuring punctuality and reduced downtime between functions.
- Coordinated with vendors and external service providers as needed, enhancing overall event experience by ensuring all elements were seamlessly integrated.
- Supported catering staff in delivering exceptional food service during banquet events, contributing to a memorable dining experience for guests.
- Proactively communicated with clients regarding event details, resulting in clear expectations and fewer last-minute changes.
- Established rapport with customers by providing friendly and attentive service.
- Utilized effective problem-solving skills to address unexpected challenges during events, maintaining professionalism under pressure.
Education
Certificate - Cyber Security
CompTIA A+
Online01-2025
High School Diploma -
Newman International Academy of Arlington
Arlington, TX06-2020
Skills
- Customer service focus
- Guest relations
- Vulnerability assessment
- Network protocols
- Adaptability
- Quality assurance
- Social engineering
- Access control
- Ethical hacking
- Physical security
Certification
- CompTIA A+ Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Digital Art and Animation
- Music
- Video Gaming
- Coding and Programming
- Video Game Design
- Playing Sports
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Adventure Travel
- Creative Writing
Timeline
Banquet Houseperson
The Westin Hotel
10.2021 - 01.2025
- CompTIA A+ Certification
Certificate - Cyber Security
CompTIA A+
High School Diploma -
Newman International Academy of Arlington
Similar Profiles
Adrian ZaldivarAdrian Zaldivar
Houseperson at The Westin HotelHouseperson at The Westin Hotel
SHAFKAT RAHMANSHAFKAT RAHMAN
Front Desk Receptionist at The Westin HotelFront Desk Receptionist at The Westin Hotel
Leslie AguilarLeslie Aguilar
Front Office Supervisor at The Westin HotelFront Office Supervisor at The Westin Hotel