Joseph Butler
Massillon,OH
Summary
Self-motivated and energetic tumbling instructor with strong sales background and effective relationship building skills. Strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and ability to manage many tasks, or many students, at the same time. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
5
5
years of professional experience
Work History
Tumbling Instructor
Legends Athletics
06.2020 - Current
- Ensured safe learning environment by adhering to strict safety guidelines and procedures during all classes.
- Responsible for safety of as many as 20-30 athletes at once.
- Provided one-on-one support for students experiencing difficulty mastering specific techniques or overcoming challenges within tumbling.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Increased class enrollment by promoting benefits of tumbling through various marketing initiatives.
- Kept open line of communication for parents to express questions or concerns.
Landscaper
Fili Property Maintenance
06.2023 - 11.2023
- Inspected gardens for pests, weeds and diseases.
- Operated landscaping equipment with focus on safety and machine longevity.
- Conducted regular site visits to monitor progress on ongoing projects ensuring adherence to established timelines.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Worked outside in various weather conditions conducting heavy labor.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
Sales Consultant
Royal Family Motors
03.2022 - 06.2023
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Skillfully managed complex deals by effectively coordinating with internal teams, such as finance and legal departments, to ensure timely completion.
Server
Dave And Buster's
10.2019 - 04.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Carrabba's Italian Grille
10.2018 - 10.2019
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Increased sales significantly by upselling higher-end products to customers.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Glenoak High School
Canton, OH05.2011
Skills
- Certified in CPR/AED
- Athletic Training and Motivation
- Injury Prevention
- Coaching
- Parental Communication
- Online Marketing
- Closing talents
- Price Justification
- Engaging with Diverse Customers
- Hospitality best practices
- Safe Food Handling
- Order Accuracy
Timeline
Landscaper
Fili Property Maintenance
06.2023 - 11.2023
Sales Consultant
Royal Family Motors
03.2022 - 06.2023
Tumbling Instructor
Legends Athletics
06.2020 - Current
Server
Dave And Buster's
10.2019 - 04.2022
Server
Carrabba's Italian Grille
10.2018 - 10.2019
High School Diploma -
Glenoak High School
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