JOEY COMPIT
SUMMIT MIDTOWN 7820 W CAPITOL AVE APT 315 LITTLE ROCK, AR 72205-4765 United States,AR
Summary
Dynamic professional with a strong focus on leveraging skills and abilities for organizational success. Proven track record of resourcefulness and innovation in various roles. Committed to contributing valuable insights and solutions to enhance team performance and drive growth.
Overview
13
13
years of professional experience
Work History
Senior SSC Specialist
JobsDB Philippines Inc.
05.2022 - 04.2026
- Create price books and packages of the products to be offered to the market and set up rates accurately as per requirement for multiple product lines
- Attend to inquiry and request pertaining to pricing and packaging from internal stakeholders in various divisions and regions, typically handling over 200 requests per week
- Exercise high level of integrity and attention to detail when attending to stakeholders’ requests, ensuring 100% accuracy in pricing documentation
C-Store Cashier
Woqod Qatar Fuel
10.2021 - 05.2022
- Onaiza West Bay Petrol Station
Contact Tracer
DILG
10.2020 - 09.2021
Customer Service Representative / Cashier
Lulu Saudi Hypermarket
10.2017 - 10.2019
- Help customers inside the store and via telephone, maintaining store organization and cleanliness
- Guide customers to desired items and assist with the checkout process
- Handle customer returns and interact with management to resolve complaints and requests
- Manage cash, credit, and check transactions, ensuring pricing is correct and issuing receipts
- Maintain accurate cash drawer balances at the beginning and end of shifts
- Process returns, check for damaged items, and handle merchandise exchanges
Customer Support Associate
JobsDB Philippines Inc.
04.2013 - 08.2016
- To support all client of JobsDB.com Hong Kong for their job posting request & other enquiry.
- To advertise the job posting online of different companies in JobsDB.com Hong Kong website
- Coordinating internal and external parties, resolving clients complaints by email and respond in a timely manner, ensure the feedback from external/internal clients are meeting the expectations.
- Member of tier 2 group to resolve escalated problems or any issues from Tier 1
- Handle and resolve customer complaints
- Organize workflow to meet customer timeframes
- Direct requests and unresolved issues to the designated resource
- Manage customers' accounts
- Record details of actions taken
- Communicate and coordinate with internal departments
Education
Bachelor of Science - Information Technology
ICCT Colleges Foundation Inc.
Cainta, Rizal01-2012
Skills
Strong communication abilities
Problem-solving analysis
Customer service orientation and organization
Adaptability in high-pressure situations
In-depth subject knowledge for assistance
Delivery of accurate information
Customer interaction capabilities
Judicious decision-making skills
MS Office applications proficiency
Point of sale expertise
Additional Information
- Birthday: June 15, 1990
- Civil Status: Married
- Age: 36
- Nationality: Filipino
- Gender: Male
TRAININGS ATTENDED
Nexus Information Technology Training Center - Ortigas, Pasig City
CCNAv3 200-125 + VOIP + FIREWALL
- Feb. 25, 2017 – March 25, 2017
Windows Server 2012 R2 + Storage Array Network
- Feb. 16 – 18, 2017
Timeline
Senior SSC Specialist
JobsDB Philippines Inc.
05.2022 - 04.2026
C-Store Cashier
Woqod Qatar Fuel
10.2021 - 05.2022
Contact Tracer
DILG
10.2020 - 09.2021
Customer Service Representative / Cashier
Lulu Saudi Hypermarket
10.2017 - 10.2019
Customer Support Associate
JobsDB Philippines Inc.
04.2013 - 08.2016
Bachelor of Science - Information Technology
ICCT Colleges Foundation Inc.