Joey DeAnn Barnes
Nacogdoches
Summary
Detail-oriented professional with over a decade of experience in valuation services, specializing in staff management, quality control, and project oversight. Proven expertise in operations, client relations, and policy implementation, leading to enhanced team performance and client satisfaction. Strong problem-solving and research skills contribute to effective decision-making and organizational growth. Demonstrated ability to coordinate meetings, travel, and events, ensuring seamless administrative support and operational efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Rules & Policy Manager
HomeVision
08.2022 - 08.2024
- Managed large rule library, ensuring compliance with industry best practices.
- Oversaw updates, fixes, and customer support for rules, enhancing user experience.
- Adapted to evolving regulations to maintain alignment with changing standards.
- Conducted Level of Effort reviews to assess project impact and resource needs.
- Customized rules based on customer specifications to meet unique requirements.
- Possessed extensive knowledge of FNMA, FHLMC, USPAP, UAD, FHA, VA, GAAR, and Jumbo guidelines.
- Applied various valuation models and conducted collateral risk assessments effectively.
Project Manager
Aloft Appraisal, Inc.
11.2021 - 07.2022
- Established efficient workflows and procedures, enhancing growth for Aloft as leading appraisal firm.
- Managed Portal Optimization Program, overseeing 200 clients across 29 portals with 1,200 appraiser instances.
- Facilitated cross-departmental collaboration among Process team, Operations, Business Development, and Engineering.
- Served as subject matter expert on portals, appraiser registration, and new client onboarding.
Staff Appraiser Manager
Consolidated Analytics
10.2020 - 11.2021
- Oversaw team of field appraisers, managing daily order flow and quality processes.
- Collaborated with operations team to streamline order processing efficiency.
- Executed recruitment strategies for staff appraisers and hybrid panel positions.
- Directed panel recruitment efforts for both field and hybrid product lines.
Quality Control Product Reviewer
Consolidated Analytics
10.2020 - 02.2021
- Assisted in development and implementation of HomeVision QC platform.
- Conducted quality assurance checks on client deliverables and documentation.
- Analyzed customer complaints and implemented timely solutions.
- Maintained current knowledge of industry standards and best practices in analytics.
Event Coordinator-Community Outreach
Deca Dental
Dallas
01.2019 - 01.2020
- Developed event timelines and schedules to ensure smooth operations.
- Collaborated with marketing team to promote events through various channels.
- Provided on-site support during the day of the event including problem solving if necessary.
- Ensured effective communication between vendors and suppliers before, during and after the event.
- Planned various activities such as seminars, workshops or conferences related to the event theme or topic area.
- Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
- Monitored budgeting process for each event to ensure cost efficiency.
- Managed vendor relationships and negotiated contracts for event services.
Collateral Valuations/ Appraiser Operations
Radian Real Estate Services Inc, Red Bell Real Estate
02.2017 - 12.2018
- Contributed expertise in Hybrid Appraisals to Alternate Valuation Appraisal team.
- Coordinated vendor relations to ensure timely order fulfillment and issue resolution.
- Onboarded new vendors, expanding appraiser panel capacity.
- Conducted quality control on all appraisal products to uphold standards.
- Communicated daily with appraisers to clarify expectations and processes.
- Managed escalations for quality control panel, ensuring prompt resolutions.
Office Manager – Administrator
Red Bell Real Estate
Dallas
01.2012 - 10.2014
- Collaborated with Staff Appraisers to optimize workflow and efficiency.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Processed all orders and assignments, managing daily workloads for appraisers.
- Served as liaison with Freddie Mac, overseeing logistics and communications.
Staff Sergeant
United States Air Force Security Forces
10.2001 - 12.2009
- Retired Security Forces.
- Active three years, Reserve two years, Inactive Reserve 3 years.
- Familiar with personnel and facilities security.
- Excellent skills in pressure situations.
Education
English & Creative Writing, Environmental Science
University of Texas Brownsville
Texas01.2010
Maine Maritime Academy
01.2005
Collin County Community College
TX01.2004
Skills
- Project management tools and platforms
- Data analysis tools
- Microsoft Office Suite
- Google Workspace
- Knowledge of FNMA, FHLMC, USPAP, UAD, FHA, VA, GAAR, Jumbo guidelines
- Valuation models and risk assessments
- Policy writing
- Cross-department collaboration
- Event coordination
- Client relationship management
- Documentation skills
Certification
- 15Hr. USPAP Class
- The FHA Handbook 4000.1
- Basic Appraisal Principles
References
Available upon request
References
References available upon request.
Timeline
Rules & Policy Manager
HomeVision
08.2022 - 08.2024
Project Manager
Aloft Appraisal, Inc.
11.2021 - 07.2022
Staff Appraiser Manager
Consolidated Analytics
10.2020 - 11.2021
Quality Control Product Reviewer
Consolidated Analytics
10.2020 - 02.2021
Event Coordinator-Community Outreach
Deca Dental
01.2019 - 01.2020
Collateral Valuations/ Appraiser Operations
Radian Real Estate Services Inc, Red Bell Real Estate
02.2017 - 12.2018
Office Manager – Administrator
Red Bell Real Estate
01.2012 - 10.2014
Staff Sergeant
United States Air Force Security Forces
10.2001 - 12.2009
English & Creative Writing, Environmental Science
University of Texas Brownsville
Maine Maritime Academy
Collin County Community College
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