Joey Erickson
Woodbury,MN
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Crew Member + Trainer
McDonald's
02.2017 - 07.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored junior employees to improve performance, food safety, and customer service.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Editorial Intern
Mpls. St. Paul Magazine
06.2023 - Current
- Worked with writers to assist with story development and research.
- Edited written stories and fact-checked submissions by reviewing sources.
- Researched topics to create accurate and engaging content.
- Wrote and created content for various topics and mediums.
- Assisted editors with final proofreading and layout.
Education
Bachelor of Arts - Mass Communications
Minnesota State University - Mankato
Mankato, MN05.2023
Skills
- Display Arrangements
- Coffee Machinery
- Cash Handling
- Drive-Thru Operation
- Menu Memorization
- Beverage Preparation
- Reporting
- Date and Statistics Verification
Timeline
Editorial Intern
Mpls. St. Paul Magazine
06.2023 - Current
Crew Member + Trainer
McDonald's
02.2017 - 07.2023
Bachelor of Arts - Mass Communications
Minnesota State University - Mankato
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