Joey Floersch
Columbus
Summary
Analytically-minded professional with a proven track record in extracting actionable insights from complex data sets. Skilled in utilizing advanced analytical techniques and tools to drive data-driven decision-making. Adept at translating business requirements into analytical solutions for improved efficiency and performance.
Overview
9
9
years of professional experience
Work History
Assistant Kitchen Manager
Old York Country Club
05.2015 - 04.2021
- Enhanced kitchen operations by streamlining meal preparation processes and effectively delegating tasks to team members.
- Efficiently handled reservations in dynamic environments.
- Conducted weekly cash balances and responsible for inventory control, cash purchases, vendors receipts, credit disputes.
- Processed adjustments to customers accounts accurately and in accordance within company policies.
- Oversaw events as manager and facilitated duties amongst staff.
- Controlled intoxicated and hostile guests and effectively de-escalated situations by removing guests to separate locations.
Amazon Delivery Associate
Fairoak Industries
11.2022 - Current
- Reviewed daily documents and orders and reported any errors found on daily route to supervisor.
- Worked closely with dispatch to deliver requirements, develop solutions and maintain work flow
- Planned optimal routes to minimize delays and maximize time efficiency.
- Contacted customers prior to delivery to coordinate delivery times if necessary.
- Provided exceptional customer service by addressing inquiries and ensuring customer satisfaction, achieving a 99% feedback rating.
Education
Bachelor of Science - Business Management
Rowan University
Glassboro, NJ08.2024
Skills
- Expert in Computer Systems/Software
- Financial Statements
- Business Development
- Data Analysis
- Customer Service
- Operations Management
Timeline
Amazon Delivery Associate
Fairoak Industries
11.2022 - Current
Assistant Kitchen Manager
Old York Country Club
05.2015 - 04.2021
Bachelor of Science - Business Management
Rowan University
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