Johanna Johnson
Tuba City,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Case Assistant
Navajo Nation Department Of Child Support Services
Tuba City, Arizona
02.2017 - Current
- Communicated pertinent information to clients via phone, email and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Reviewed case files and reported case progress to clients.
- Uphold Confidentiality
Home Care Provider
JoAnn Begay
Tuba City, Arizona
05.2019 - 10.2019
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Administered medication as directed by physician.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Child Care Provider
Johanna Johnson
Tuba City, Arizona
08.2013 - 08.2016
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
Non Medical Transport Driver
Native Trans - Non Medical Transport
Flagstaff, Arizona
02.2013 - 12.2013
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
- Successfully operated GPS devices, cellular devices to optimize route and maintain dispatch communications.
- Assisted handicapped customers to safely complete transfers between van and facility.
- Effectively communicated with dispatch to schedule transport progression and receive new orders.
- Maintained flexible availability to accommodate on-call hours.
- Accepted daily patient transport assignments and drove to patient location.
- Schedule Maintenance for Transport Vehicle
Office Assistant
Navajo Nation Dept. Of Child Support Enforcement
Tuba City, AZ
03.2007 - 12.2011
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Time keeper / Timesheets Process
Cashier/Laundromat Attendant
Van's Trading Post
Tuba City, AZ
09.2005 - 02.2007
- Maintained safety practices at all times to protect personnel and laundry loads.
- Cleaned machine filters and lubricated equipment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintain Snack Shop and Cashier
- Restock items in Snack Shop and Grocery Store
- Sanitized all touch surfaces
- Handle cash and revenue producing business
Education
No Degree - Course Studies
Dine College
Tuba City, ArizonaHigh School Diploma -
Greyhills Academy High School
Tuba City, Arizona 05.2001
Skills
- Critical Thinking
- Case Summaries
- Microsoft Office
- Legal Terminology
- Legal and Court Processes
- Case Management
- Client Support
- Customer Service
- Data Confidentiality
Timeline
Home Care Provider
JoAnn Begay
05.2019 - 10.2019
Case Assistant
Navajo Nation Department Of Child Support Services
02.2017 - Current
Child Care Provider
Johanna Johnson
08.2013 - 08.2016
Non Medical Transport Driver
Native Trans - Non Medical Transport
02.2013 - 12.2013
Office Assistant
Navajo Nation Dept. Of Child Support Enforcement
03.2007 - 12.2011
Cashier/Laundromat Attendant
Van's Trading Post
09.2005 - 02.2007
No Degree - Course Studies
Dine College
High School Diploma -
Greyhills Academy High School