Joey McDaniel
New Albany,IN
Summary
Dynamic Desktop Delivery Specialist at Veyer Logistics with strong organizational skills and a proven track record in enhancing delivery processes. Demonstrated critical thinking and conflict resolution abilities while maintaining professionalism and customer rapport. Adapted swiftly to changing environments, ensuring timely package delivery and effective communication with clients.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Desktop Delivery Specialist
Veyer Logistics
11.1997 - 09.2025
- Collaborated with team to ensure timely and accurate delivery of packages.
- Assisted in tracking shipments using company logistics software.
- Learned safety protocols and best practices for package handling.
- Adapted quickly to changing schedules and delivery routes.
- Supported customer service efforts by communicating delivery updates effectively.
- Maintained organized records of deliveries and returns for inventory tracking.
- Provided feedback on delivery processes to improve overall service quality.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
Education
Bachelor of Science - General Studies-supervision
Indiana University Southeast
New Albany, IN12.1999
Skills
- Strong organizational skills
- Self-motivation and discipline
- Professionalism and punctuality
- Patience and tolerance
- Customer rapport
- Critical thinking aptitude
- Conflict resolution
- Physical stamina and strength
Certification
Forklift operator
Timeline
Desktop Delivery Specialist
Veyer Logistics
11.1997 - 09.2025
Bachelor of Science - General Studies-supervision
Indiana University Southeast