Hired and trained employees, maintained workflow of all daily activities, employee scheduling, completed food orders, nightly and weekly inventory, balanced books, and daily deposits. ServSafe Certified.
Route Sales/Service
Mosquito Joe
06.2022 - 11.2023
Completed daily routes while promoting business to acquire new customers.
Office/Service Manager
Express Employment
12.2021 - 06.2022
Utilized Microsoft Dynamics 365 to build positive and productive relationships with clients for business growth. Addressed client concerns promptly. Utilized various CRM’s and Salesforce to process quotes and ship orders for customers and sales reps. Processed ARs. Received orders for service and repair. Maintained accurate warehouse inventory. Communicated with Sales Reps to ensure all customer needs were met.
Independent Sales Agent
The Leazer Group
11.2017 - 12.2021
Licensed Independent Health/Life Insurance Agent Performed in-home presentations and closing with potential clients for their desired needs for Mortgage Protection, Final Expenses, Annuities, and Retirement Plans.
Keyman/Sales & Service
Terminix LLC
08.2014 - 11.2017
Sold pest control service and termite protection to home/business owners. Serviced all accounts on quarterly bases by completing inspections for moisture, termites, mold in attics, and crawlspaces. Installed moisture barriers and performed full encapsulations.
Sales & Marketing Manager
Holiday Retirement
09.2013 - 08.2014
On-site live-in manager. Oversaw all areas of sales from lead generation, the discovery process, and final closing. Coordinated and conducted on and off-site special events, activities, and presentations to develop relationships with outside lead sources and potential customers. Replaced carpet and other types of flooring, and cleaned and repaired ac units.
General Manager
Johnson Development
05.2009 - 09.2013
Responsible for office communications and lease preparation. Maintained database that included detailed notes of client communications, pay history, and rent roll. Conducted outside marketing in surrounding areas to generate new customers. Processed open invoices, and prepared financial reports for monthly review. Completed open Ars through consistent and frequent collection calls. Conducted daily property inspections of the 365-unit property. Maintained and repaired storage units, i.e., repaired roll-up doors.
Sales & Service Manager
Southern Electric Service Company
08.1995 - 05.2009
Developed new business-to-business accounts while servicing existing accounts with major manufacturers. Motor winder, repaired electric motors, pump motors, and gear motors for various types of machinery.
11Bravo (Infantry) Combat Engineer
US Army
04.1985 - 06.1989
Education
Bachelor of Science - Business Management\Sales and Marketing
Jefferson Business College
Watertown, NY
01.1994
High School Diploma - undefined
West Charlotte High School
Charlotte, NC
01.1984
Skills
Licensed Life Insurance Producer NC/SC, Sales Professional, Customer Service Representative, Management
Time management
Complex Problem-solving
Staff management
Relationship building
Sales techniques
Marketing
Financial management
Personal Information
Certification
Licensed NC/SC Life Insurance Producer
Timeline
Manager
Prairie Pizza Inc
11.2023 - 04.2024
Route Sales/Service
Mosquito Joe
06.2022 - 11.2023
Office/Service Manager
Express Employment
12.2021 - 06.2022
Independent Sales Agent
The Leazer Group
11.2017 - 12.2021
Keyman/Sales & Service
Terminix LLC
08.2014 - 11.2017
Sales & Marketing Manager
Holiday Retirement
09.2013 - 08.2014
General Manager
Johnson Development
05.2009 - 09.2013
Sales & Service Manager
Southern Electric Service Company
08.1995 - 05.2009
11Bravo (Infantry) Combat Engineer
US Army
04.1985 - 06.1989
Bachelor of Science - Business Management\Sales and Marketing