Joey Moseley
BJ's Wholesale
Kingston,NH
1
Certification
4
years of professional experience
Dependable professional with experience in customer service and training. Skilled in facilitating onboarding sessions and adapting quickly to new procedures, contributing to improved operational efficiency and customer satisfaction.
Work History
Order Fulfillment Trainer
1 Year- Facilitated training sessions on product knowledge and customer service techniques.
- Assisted in onboarding new team members, ensuring smooth integration into roles.
- Assisted customers with inquiries and resolved issues efficiently.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Adapted quickly to new procedures and product knowledge for improved support.
Front End Associate
11 Months- Assisted customers with product inquiries and transactions to enhance shopping experience.
- Operated point-of-sale systems accurately for efficient transaction processing.
- Maintained organized merchandise displays to ensure optimal product visibility and accessibility.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
Grocery Stocker
1 Year 10 Months- Stocked shelves efficiently, ensuring optimal product placement and visibility.
- Monitored inventory levels, reported discrepancies to management for timely restocking.
- Assisted customers in locating products, providing excellent service and support.
- Maintained cleanliness and organization of stock areas, enhancing safety and accessibility.
Education
High School Diploma
Skills
Team onboarding
High stress adaptability
Operational efficiency
Planning and coordination
Critical thinking
Dependability
Customer Service
Time management
Certification
- OSHA 10 Certified
- CPR Certificated
Timeline
Order Fulfillment Trainer
BJ's Wholesale
08.2025 - CurrentRead More
Front End Associate
Walmart
06.2024 - 05.2025Read More
Grocery Stocker
Market Basket
05.2022 - 03.2024Read More
Sanborn Regional Highschool
High School Diploma
Read More