Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Joey Quach

Lawrenceville,GA

Summary

Dedicated professional with proven customer service skills and strong multitasking capabilities. Successfully managed customer interactions involving products and services valued up to $30,000. Demonstrated effective time management to enhance operational efficiency and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Delivery Driver

ISPASHOWROOM
Chamblee, GA
01.2024 - Current
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Handled merchandise in accordance with product handling standards.

Custom Cabinet Maker

ISPASHOWROOM
Chamblee, GA
08.2019 - 09.2024
  • Assembled cabinets with nails, screws, staples, glue, dowels or mortise joints.
  • Planned out production schedules based on customer timelines while accounting for any unforeseen delays.
  • Maintained a safe working environment by adhering to all safety regulations when operating power tools.
  • Consulted with clients to discuss design preferences for their cabinetry needs.
  • Created detailed drawings of cabinet designs based on customer specifications.
  • Installed custom cabinetry in new construction or remodeling projects.
  • Inspected completed work to ensure quality standards were met prior to installation.
  • Developed relationships with suppliers in order to secure competitive pricing on materials used in jobs.

Cashier

Sweethut Bakery & Cafe
Duluth, GA
08.2022 - 01.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Resolved customer complaints professionally in accordance with company policy.
  • Ensured compliance with all safety regulations within the store environment.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Issued receipts, refunds, credits or change due to customers.
  • Performed other duties as assigned by management.

Boba Barista

Sweethut Bakery & Cafe
Duluth, GA
08.2022 - 01.2024
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Assisted customers with customizing their drinks with toppings like tapioca pearls or jellies.
  • Organized takeout containers, cups, lids, condiments, and other necessary items for efficient service operations.
  • Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
  • Completed daily paperwork such as sales reports and inventory tracking logs.
  • Communicated effectively with team members regarding work schedules and customer needs.
  • Ensured proper storage of food products according to health regulations standards.
  • Informed customers on food allergies associated with certain ingredients used in boba tea creations.
  • Prepared hot and cold drinks according to customer specifications.

Education

GED -

Berkmar High School
Lilburn, GA
06-2024

Skills

  • Multi-Tasking
  • Cargo handling
  • Route planning
  • Record management
  • Payment processing
  • Safety compliance

Accomplishments

  • Worked and partially/fully designed on all the cabinetry including manicure tables, drying table, reception desks, etc on shops like Nail Spa Garden, Nails by Vicky, and countless other shops (possibly over a 100), with the first 2 shops having nearly 1000 reviews combined reviews on Google alone.

Affiliations

  • I enjoy spending time with my family and my kid outside of work.
  • I am looking into pursuing a law enforcement career and hope to pursue a college education in late 2025 or early 2026.

Timeline

Delivery Driver

ISPASHOWROOM
01.2024 - Current

Cashier

Sweethut Bakery & Cafe
08.2022 - 01.2024

Boba Barista

Sweethut Bakery & Cafe
08.2022 - 01.2024

Custom Cabinet Maker

ISPASHOWROOM
08.2019 - 09.2024

GED -

Berkmar High School

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