Joey Rodriguez
Hemet
Summary
Seeking a position that will utilize my skills to benefit your organization
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
Work History
Delivery associate
BABI Logistics
Livermore
08.2025 - 03.2026
- Ensured timely delivery of packages while maintaining accurate records of shipments and customer interactions.
- Utilized GPS and routing software to navigate and deliver packages effectively across designated areas.
- Maintained a high level of customer service by promptly addressing inquiries and resolving delivery issues.
- Performed routine vehicle inspections and maintenance checks to ensure safe and reliable transportation.
Customer service specialist
Mister's car wash
Modesto
07.2024 - 08.2025
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly to enhance customer satisfaction.
- Trained new team members on customer service protocols and best practices, fostering a culture of excellence within the team.
- Participated in monthly team meetings to discuss performance metrics and strategies for enhancing customer engagement.
Night Manager
Chipotle
Santa Cruz
08.2021 - 01.2025
- Supervise, train and assist employees in customer service and store maintenance
- Develop and maintain a schedule for employees
- Hire and train as needed
- Maintain store cleanliness
- Cash register
Footwear associate
Dicks sporting goods
Modesto
07.2023 - 11.2024
- Assisted customers in selecting footwear that met their needs and preferences, enhancing overall shopping experience.
- Maintained organized displays and ensured the sales floor was well-stocked with the latest footwear styles.
- Collaborated with team members to achieve store sales targets and improve customer satisfaction scores.
- Utilized inventory management software to track stock levels and assist in replenishing merchandise as needed.
Production Associate
Tesla
Fremont
11.2022 - 04.2023
- Train as needed
- Lifting up to 20 lbs
- Wiring
- Fast pace on assembly line
- Demonstrated ability to handle and manipulate tooling and mechanically fasten bolts within required cycle time, quickly and accurately during new hire training and maintaining ability throughout employment
- Complete standard work process and follow work instructions, procedures, and rotate as required
- Demonstrate flexibility as needed by the business
- Operate complex manufacturing equipment under supervision
- Escalate technical and process issues to the appropriate support groups and leaders.
- Demonstrate a high level of professionalism
- Exemplary attendance and punctuality are crucial for the team to achieve success
- Frequently and repetitively, bend, lift and reach to install vehicle parts of varying size
- Utilized advanced manufacturing tools and equipment to perform precise assembly operations.
- Executed assembly line tasks efficiently, contributing to the production of high-quality electric vehicles.
- Conducted quality inspections to ensure compliance with safety and manufacturing standards.
Recreation Leader
Santa Cruz Parks and Recreation Summer Camp
Santa Cruz
06.2022 - 08.2022
- Field trip coordinator, chaperone over 10 kids on trips
- Daily activities and games with kids
- Input and update emergency cards
- Communicate with parents on child's behavior and overall day
- CPR certified
Register/Shift Lead/Cook
Five Guys
Santa Cruz
01.2021 - 06.2022
- Provide positive initial contact experience with customers
- General principles and operation of computer system, cash register
- Worked as shift lead when needed, managed staff operations, daily guidelines and duties
- Open and close store
- Daily cleaning and general upkeep of store and restocking
Education
High School Diploma -
Santa Cruz high school
Santa CruzSkills
- Punctuality
- Leadership Skills
- Training and Development
- Communication Skills
- Adaptability
- Reliability
- Inventory Management
- Safety Compliance
- Attention to Detail
- Team Collaboration
- Problem Resolution
- Record Keeping
- GPS Navigation
- Delivery Coordination
- Customer Service Excellence
- Route Optimization
- Time Management
Timeline
Delivery associate
BABI Logistics
08.2025 - 03.2026
Customer service specialist
Mister's car wash
07.2024 - 08.2025
Footwear associate
Dicks sporting goods
07.2023 - 11.2024
Production Associate
Tesla
11.2022 - 04.2023
Recreation Leader
Santa Cruz Parks and Recreation Summer Camp
06.2022 - 08.2022
Night Manager
Chipotle
08.2021 - 01.2025
Register/Shift Lead/Cook
Five Guys
01.2021 - 06.2022
High School Diploma -
Santa Cruz high school