Joey Simmons
Fitchburg,WI
Summary
Enthusiastic System Engineer who excels at cultivating long-term partnerships with vendors and clients. Experienced in installing, configuring and monitoring reporting systems for multiple clients at a time.
Overview
2
2
years of professional experience
Work History
Systems Engineer
Epic
06.2022 - 02.2024
- Optimized networked software and operating systems by applying updates, patches, and upgrades ensuring minimal downtime during the transition process.
- Built reporting environments for new customers and transitioned them to using the created Epic reporting application.
- Integrated third party vendors into existing infrastructure environments.
- Provided 2nd and 3rd level technical support and troubleshooting to multiple hospitals business intelligence development teams.
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Configured and installed SQL databases.
- Assisted in the onboarding of new hires by teaching classes in overall team processes and interaction with other roles, time management, and high availability and disaster recovery processes.
Education
Bachelor of Science - Computer Science
University of Wisconsin - La Crosse
La Crosse, WI05.2022
Skills
- Programming
- Disaster Recovery
- Troubleshooting
- Interpersonal Communication
Timeline
Systems Engineer
Epic
06.2022 - 02.2024
Bachelor of Science - Computer Science
University of Wisconsin - La Crosse