Joffrey Nutt

Provide Peer-Based Support and Hope:

• Use personal lived experience with substance use and/or mental health recovery to offer empathetic, nonjudgmental support to individuals in crisis or undergoing detox.
• Model recovery values, healthy coping skills, and self-care practices in a way that promotes hope and engagement in treatment.
• Share recovery stories appropriately to build rapport and inspire clients to explore their own recovery path.

2. Engage and Motivate Clients:

• Establish trusting, respectful relationships with clients, especially those who may be hesitant to participate in detox or treatment services.
• Encourage client involvement in treatment planning, group activities, and recovery-related services.
• Assist clients in identifying personal recovery goals and navigating barriers to recovery.

3. Support Crisis Stabilization:

• Be present with individuals experiencing acute withdrawal, emotional distress, or psychiatric symptoms, offering a calm, grounded presence.
• Work closely with clinical and medical staff to observe and report changes in client behavior or mood.
• Help de-escalate tense or emotionally charged situations using peer-led de-escalation and trauma-informed approaches.

4. Promote Recovery-Oriented Resources:

• Assist clients in accessing community resources, support groups (e.g., AA, NA, SMART Recovery), housing, employment, or continued treatment.
• Provide education about harm reduction, wellness tools, and local peer-led services.
• Help clients create personalized relapse prevention and safety plans.

5. Advocate and Empower:

• Support client autonomy by advocating for their needs and helping them communicate effectively with staff.
• Promote self-advocacy and informed decision-making by explaining treatment options in relatable terms.
• Reduce stigma around substance use and mental health through education and modeling of recovery values.

6. Documentation and Communication:

• Maintain accurate, timely, and confidential documentation of peer interactions, support provided, and observed client progress.
• Collaborate with multidisciplinary team members to ensure coordinated, client-centered care.
• Participate in team meetings, shift reports, and supervision to share insights from the peer perspective.

7. Uphold Ethics and Boundaries:

• Maintain healthy boundaries with clients and practice professionalism while drawing from personal experience.
• Follow HIPAA, facility policies, and the ethical guidelines outlined by your peer certification body.
• Stay within the peer role—offering support, not clinical advice or treatment interventions.

• Client Supervision and Support:
• Provide continuous, direct supervision and support to clients in both residential and clinical settings to ensure safety and adherence to program rules.
• Monitor and document client behaviors, mood changes, and participation in daily activities or therapy sessions.
• Conduct regular rounds or headcounts in accordance with program protocols.

2. Therapeutic Engagement:

• Assist clients in developing and practicing life skills, coping strategies, and positive behaviors.
• Model healthy interpersonal communication and behavior consistent with recovery principles.
• Participate in and occasionally facilitate group activities or recovery-focused meetings under clinical guidance.

3. Crisis Intervention and De-escalation:

• Respond to emotional, behavioral, or medical crises with calm and appropriate interventions, ensuring client and staff safety.
• Follow established protocols for incident reporting and crisis response.
• Work closely with clinical staff to identify clients at risk and assist with safety planning when necessary.

4. Documentation and Communication:

• Maintain accurate, timely documentation in client charts, shift logs, and incident reports.
• Communicate effectively with team members and supervisors regarding client status, concerns, or critical issues.
• Participate in shift handoffs and staff meetings to ensure continuity of care.

6. Facility Safety and Cleanliness:

• Conduct safety checks and room inspections to ensure a secure, substance-free environment.
• Assist with maintaining cleanliness and organization of the facility, including common areas and client living spaces.
• Support clients in completing assigned chores and maintaining personal hygiene and cleanliness.

7. Transportation and Appointments (if applicable):

• Transport clients to off-site appointments, 12-step meetings, or other approved activities, ensuring safety and appropriate conduct.
• Monitor clients during outings to ensure compliance with center policies and behavioral expectations.

8. Compliance and Confidentiality:

• Adhere to HIPAA regulations, client confidentiality standards, and ethical guidelines in all interactions.
• Follow all treatment center policies, state/federal regulations, and licensing requirements.

• Patient Transportation:
  Safely transport patients to and from the treatment center, medical appointments, recovery meetings, or other related locations, ensuring a comfortable and timely experience.
• Vehicle Maintenance:
  Regularly inspect the center's transportation vehicles for safety, cleanliness, and general maintenance. Report any issues or necessary repairs to the Transportation Coordinator. Ensure that all vehicles are properly fueled and in good working condition.
• Safety and Compliance:
  Adhere to all traffic laws, safety regulations, and protocols outlined by the treatment center. Maintain a clean driving record and ensure the vehicle is operated safely and efficiently at all times.
• Confidentiality and Professionalism:
  Maintain the highest level of confidentiality regarding patients and treatment-related information, in compliance with HIPAA guidelines. Treat all patients, visitors, and staff with respect, professionalism, and empathy.
• Communication:
  Maintain clear communication with the Operations Manager or Transportation Coordinator regarding transportation schedules, delays, patient needs, or any issues that arise during transportation.
• Documentation:
  Keep accurate records of mileage, gas usage, and patient transport logs. Ensure all necessary paperwork is completed and submitted on time.
• Emergency Situations:
  Be prepared to respond to emergencies in a calm and efficient manner, including offering assistance in case of medical or transportation-related emergencies.

• Perform Wheel Alignments:
  Conduct accurate wheel alignments using computerized alignment equipment to adjust vehicles to manufacturer specifications, ensuring proper tire wear and handling.
• Diagnostic Troubleshooting:
  Diagnose and troubleshoot suspension and steering system issues that may affect wheel alignment. Identify issues such as worn suspension components, steering linkage problems, and frame misalignments.
• Inspect and Repair Suspension Components:
  Inspect suspension parts (e.g., control arms, tie rods, ball joints, shocks, struts) for wear and damage, replacing components as needed to restore vehicle alignment.
• Calibrate Alignment Equipment:
  Maintain and calibrate alignment machines to ensure accurate readings and effective service. Perform routine maintenance and troubleshooting of alignment machines as necessary.
• Customer Communication:
  Explain alignment issues to customers in clear, understandable terms. Provide recommendations for necessary repairs or replacements and discuss potential safety concerns.
• Record Keeping:
  Maintain detailed service records, including alignment specifications, repairs performed, and any additional services or parts required.
• Test Drive and Quality Check:
  Perform test drives to verify the results of the alignment and ensure optimal vehicle performance, handling, and tire wear.
• Brake System Diagnostics and Repairs:
  Diagnose brake issues, including squeaking, vibration, or loss of stopping power. Perform comprehensive brake inspections and replace worn-out brake pads, rotors, calipers, and other related components.
• Brake Fluid Checks and Replacement:
  Inspect and replace brake fluid, checking for contamination or leaks in the brake lines. Bleed brake systems to ensure proper brake fluid pressure.
• Brake Component Installation:
  Install and replace brake components including pads, rotors, drums, shoes, and master cylinders. Perform repairs on hydraulic brake systems, ensuring all parts meet OEM (Original Equipment Manufacturer) specifications.
• Test Brakes for Proper Functionality:
  Test brake systems post-repair to confirm that they meet safety and performance standards. Adjust brake components as needed for proper fit and function.
• Customer Service and Recommendations:
  Provide customers with accurate, timely information about their brake systems, including offering recommendations for repairs, upgrades, and preventative maintenance.
• Safety Compliance:
  Adhere to all safety protocols and procedures to maintain a safe work environment. Ensure that all brake repairs are conducted according to manufacturer standards and regulatory guidelines.
• Record Keeping and Documentation:
  Document all repairs performed, parts used, and labor hours. Ensure that all repair work is accurately logged for customer records and warranty purposes.

• Site Preparation and Maintenance:
  Assist with construction of and maintaining Tank Batteries. Perform general labor tasks such as constructing and repairing oil and gas infrastructure.
  Regularly inspect and maintain equipment and facilities, including tanks, valves, pipes, and pumps to ensure safe and efficient operation.
• Heavy Lifting and Rigging:
  Operate lifting equipment to move heavy machinery, tools, and materials around the site. Rig and move equipment using cranes, winches, and other lifting devices.
  Assist in unloading, installing, and positioning equipment, materials, and components on the rig or wellsite.
• Cleaning and Maintaining Equipment:
  Perform cleaning duties for equipment and work areas. Ensure all tools, machinery, and the work environment are clean, organized, and in proper working condition.
  Carry out routine inspections of equipment and tools, reporting any malfunctions or necessary repairs to the supervisor.
• Safety and Compliance:
  Follow all safety protocols and regulations, including wearing personal protective equipment (PPE).
  Participate in regular safety meetings and drills, reporting any unsafe conditions or hazards to management.
  Adhere to company safety standards and environmental regulations to minimize risk and ensure compliance with industry laws.
• Transporting Materials and Supplies:
  Drive and operate vehicles to transport materials, equipment, and personnel to and from work sites. Assist in loading and unloading goods or tools when necessary.
• Operate Heavy Machinery:
  Operate heavy equipment such as forklifts, bulldozers, backhoes, cranes, and excavators to support drilling and site maintenance activities.
  Ensure safe operation of machinery, adhering to safety guidelines and operating procedures.
• Equipment Inspection and Maintenance:
  Conduct routine inspections of equipment to ensure proper functioning. Perform minor maintenance, lubrication, and repairs on machinery to prevent breakdowns.
  Report major issues or required repairs to the maintenance team, ensuring the equipment is serviced in a timely manner to avoid downtime.
• Material Handling and Positioning:
  Move large materials, tools, and equipment around the worksite. Operate hoists, winches, and cranes to position heavy loads safely.
  Ensure that equipment is securely anchored and positioned properly before use.
• Monitoring and Reporting:
  Monitor equipment performance and site conditions to identify any potential issues. Document daily equipment usage, fuel consumption, and other relevant information for reporting purposes.
  Report any machinery malfunctions, operational challenges, or safety hazards to supervisors.
• Assist in Rig and Equipment Movements:
  Help with the relocation of rigs, tools, and equipment from one job site to another.
  Participate in the preparation of equipment for transport, ensuring it is safely secured and complies with transportation regulations.

• Site Setup and Maintenance:
  Assist with the setup and maintenance of saltwater transportation equipment, including pipelines, tanks, pumps, and storage units at oilfield locations.
  Ensure that all equipment is properly installed, secure, and functioning to meet operational needs.
• Material Handling and Equipment Rigging:
  Operate cranes, winches, and other rigging equipment to load, unload, and position heavy materials and equipment on-site.
  Safely handle, rig, and move materials necessary for transportation and disposal operations.
• General Labor and Equipment Support:
  Provide manual labor support to ensure proper placement and maintenance of equipment used in saltwater disposal, such as water tanks, filtration systems, and pump stations.
  Assist in repairing or replacing worn or damaged equipment components in the field, working closely with technical teams.
• Safety and Compliance:
  Adhere to strict safety standards and protocols, ensuring all operations are conducted in compliance with OSHA, local regulations, and company safety guidelines.
  Participate in safety briefings and drills to maintain awareness of potential hazards.
• Operate Heavy Equipment:
  Safely operate a variety of heavy equipment such as forklifts, bulldozers, backhoes, cranes, and trucks for loading and unloading saltwater transport materials, maintenance tasks, and field operations.
  Use cranes and winches to position large, heavy objects like tanks, pumps, and piping sections at saltwater disposal sites.
• Transport Materials:
  Assist in moving equipment, supplies, and machinery to and from oilfield locations, ensuring all materials are securely loaded and transported to the correct site.
• Inspect and Maintain Equipment:
  Perform routine inspections and preventive maintenance on heavy equipment, ensuring machines are operating efficiently.
  Report any issues or needed repairs to supervisors and assist with troubleshooting minor mechanical problems on-site.
• Site Preparation and Cleanup:
  Assist in the initial setup of work sites and the removal of equipment and materials at the end of operations. Ensure that the work environment remains organized and free of hazardous materials.
• Compliance with Environmental Regulations:
  Work with environmental teams to ensure that all saltwater transportation operations comply with environmental standards for waste disposal, spill containment, and other regulatory guidelines.
• Inspection and Diagnostics:
  Perform regular inspections, diagnostics, and troubleshooting of semi trucks and trailers used in the transportation of saltwater.
  Identify issues with engines, electrical systems, hydraulics, air brakes, tires, and other components, ensuring vehicles are operating at optimal performance.
• Repairs and Maintenance:
  Repair, replace, and maintain semi truck engines, drivetrains, braking systems, and all other major components.
  Address mechanical, electrical, and hydraulic failures quickly and efficiently to minimize downtime and ensure safe operations.
• Preventive Maintenance:
  Conduct scheduled maintenance on trucks and trailers, including oil changes, tire rotations, brake inspections, and other routine procedures.
  Perform lubrication, replace filters, and keep detailed maintenance logs for all vehicles.
• Ensure Roadworthiness:
  Ensure that all trucks and trailers meet industry standards for safety and compliance. This includes checking weight distribution, brake systems, lighting, and load securing equipment.
• Recordkeeping and Reporting:
  Maintain detailed logs of repairs and maintenance, including time spent on each repair, parts used, and any issues identified during the process.
  Report any critical issues to the fleet manager for necessary follow-up or extensive repairs.
• Emergency Repairs in the Field:
  Respond to breakdowns and mechanical failures in the field, ensuring that vehicles are promptly repaired and returned to service.
  Work under time constraints, especially during high-demand periods when the timely transport of saltwater is crucial.

• Team Supervision:
  Oversee daily operations of the store, managing a team of automotive technicians, service advisors, and support staff. Provide leadership, guidance, and training to ensure optimal performance and customer service.
• Staff Scheduling and Workflow Management:
  Create and maintain employee schedules, ensuring adequate coverage for daily operations. Manage workflows to maximize productivity while maintaining a high level of customer satisfaction.
• Recruitment and Training:
  Hire, onboard, and train new employees, ensuring that all team members understand their roles, company policies, and safety procedures. Implement continuous training programs to enhance staff skills and certifications.
• Performance Management:
  Conduct regular performance reviews, provide constructive feedback, and implement corrective actions when necessary. Motivate team members to meet sales goals and deliver exceptional customer service.
• Customer Engagement:
  Foster a customer-centric environment, ensuring that all customers receive the highest level of service. Address customer concerns or complaints promptly and professionally, aiming for resolution that ensures customer retention.
• Promote Services:
  Educate customers on products and services, including tire sales, brake services, oil changes, and other automotive repairs. Provide accurate recommendations based on customers' needs and vehicle conditions.
• Sales Goals and Targets:
  Drive sales by promoting and upselling Firestone services, products, and tire brands. Implement strategies to meet or exceed store sales goals and maintain profitability.
• Inventory Management:
  Oversee inventory control, ensuring proper stock levels of tires, automotive parts, and supplies. Monitor product quality, manage reordering, and ensure timely delivery of inventory.
• Financial Management:
  Manage the store's budget, track expenses, and ensure financial targets are met. Oversee cash handling, accounting procedures, and make sure all financial transactions are accurate and compliant with company guidelines.
• Health, Safety, and Compliance:
  Ensure compliance with all safety protocols, OSHA regulations, and company policies. Maintain a clean and organized work environment for both employees and customers. Ensure that all equipment is well-maintained and safe for use.
• Local Marketing and Promotions:
  Develop and implement local marketing initiatives, promotional campaigns, and community engagement programs to boost brand visibility and attract new customers.
• Customer Loyalty Programs:
  Promote and manage customer loyalty programs and discount offers. Encourage customers to return for repeat services and build long-term relationships.
• Sales and Profitability Monitoring:
  Regularly review store sales performance, customer satisfaction scores, and overall profitability. Analyze business trends to identify opportunities for improvement and ensure financial targets are met.
• Reporting and Documentation:
  Submit regular reports on store performance, inventory levels, customer feedback, and operational issues to higher management. Track and monitor KPIs (Key Performance Indicators) to assess the store's progress toward meeting targets.
• Vendor Relations:
  Manage relationships with suppliers, including ordering parts, negotiating pricing, and resolving any inventory-related issues.
• Interdepartmental Communication:
  Collaborate with other store managers, area managers, and district managers to share best practices, solve problems, and ensure consistent company-wide operational standards.
• Customer Education:
  Provide customers with information about car maintenance, tire safety, and other auto care services to promote long-term vehicle health and repeat business.
• Customer Feedback and Improvement:
  Collect and respond to customer feedback to improve the quality of service. Implement changes based on customer insights and needs, striving to exceed customer expectations.

• Brake Inspections and Diagnostics:
  Conduct thorough brake inspections, including visual and diagnostic tests on brake pads, rotors, drums, calipers, and master cylinders.
  Identify issues with brake fluid levels, air in the brake lines, or worn-out components, and provide accurate assessments to customers.
• Brake Repairs and Replacements:
  Replace or repair brake components, such as brake pads, rotors, brake lines, calipers, and hydraulic components.
  Perform brake fluid flushes and bleeding procedures to ensure the hydraulic brake system is functioning optimally.
• Safety Testing:
  Conduct test drives and apply brakes under various conditions to ensure proper functionality, resolve brake noises, vibrations, or pulling, and verify safe stopping power.
• Wheel Alignment:
  Use advanced alignment machines to measure and adjust wheel angles, ensuring proper vehicle handling, tire wear, and fuel efficiency.
  Adjust camber, caster, and toe angles in alignment with manufacturer specifications.
• Suspension System Repair and Maintenance:
  Inspect suspension systems (struts, shocks, springs, and linkages) for wear or damage.
  Replace components such as control arms, tie rods, and ball joints to restore vehicle stability, handling, and safety.
• Tire Service and Maintenance:
  Perform tire rotations, balance tires, and install new tires as needed. Ensure that tires are properly aligned to prevent uneven wear and ensure customer safety.
• Preventive Maintenance:
  Perform routine maintenance services, such as oil changes, fluid checks and replacements (engine oil, transmission fluid, coolant, etc.), air filter replacements, and spark plug inspections.
  Inspect and replace belts, hoses, and other essential components to maintain engine performance and prevent breakdowns.
• Battery and Electrical System Services:
  Test and replace vehicle batteries, charging systems, and alternators.
  Inspect and diagnose electrical wiring, fuses, and sensors to ensure proper function of lights, power accessories, and engine control systems.
• Fluid and Filter Replacement:
  Replace air filters, fuel filters, cabin filters, and other essential parts as part of scheduled maintenance to optimize engine efficiency and vehicle performance.
• Diagnostic Scanning and Troubleshooting:
  Use diagnostic tools (OBD-II scanners, multimeters, etc.) to identify and troubleshoot engine performance issues, check engine lights, electrical malfunctions, and other performance-related problems.
  Perform engine system diagnostics, including ignition timing, fuel system pressure, and exhaust systems, and interpret fault codes for accurate repair decisions.
• Fault Isolation and Repair:
  Isolate and identify mechanical or electrical faults, such as sensor malfunctions, wiring issues, or ignition system problems, and apply effective repairs.
  Use advanced diagnostic software and technical manuals to pinpoint complex issues and recommend solutions.
• Engine Tune-Ups:
  Perform full vehicle tune-ups, including replacing spark plugs, ignition coils, and fuel injectors, to ensure peak engine performance and fuel efficiency.
  Inspect and replace timing belts, timing chains, and other critical engine components as necessary.
• Emissions and Exhaust System Repair:
  Inspect and diagnose exhaust systems, catalytic converters, and oxygen sensors. Replace damaged or faulty exhaust components and ensure the vehicle meets emissions standards.
• Customer Communication:
  Provide clear and detailed explanations of vehicle issues, repairs needed, and recommended maintenance to customers.
  Offer cost estimates and timeframes for repairs, ensuring transparency and setting realistic expectations for customers.
• Customer Education:
  Educate customers on proper vehicle maintenance and safety, providing recommendations to help them extend the life of their vehicle and avoid future issues.
• Adhere to Safety Standards:
  Follow all safety protocols, including proper handling of tools, equipment, and hazardous materials. Ensure that all repair work is conducted in a safe environment for both technicians and customers.
  Use appropriate PPE (Personal Protective Equipment) and ensure the work area is clean and hazard-free.
• Quality Assurance:
  Perform final quality checks on all completed work, ensuring that repairs and services meet industry standards and customer satisfaction before the vehicle is returned.