Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johan Alfaro

New Orleans,LA

Summary

Dynamic and results-driven professional with extensive experience at FOX CARS LLC, excelling in vehicle inspections and customer relationship management. Proven track record in negotiating favorable deals and resolving customer concerns, ensuring satisfaction. Adept at online inventory management and committed to achieving sales goals through effective communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Used Car Dealer

FOX CARS LLC
Kenner, LA
02.2021 - Current
  • Performed vehicle inspections to assess condition of vehicles for sale.
  • Processed title transfers after sales were completed.
  • Managed online listings for used car inventory on multiple platforms.
  • Resolved any customer complaints or concerns promptly and professionally.
  • Negotiated prices with customers and assisted in settling financing options.
  • Inspected returned vehicles for damage before putting them back on the lot for sale.
  • Conducted test drives with prospective buyers and demonstrated features of each vehicle.
  • Organized paperwork associated with the purchase of used cars, such as titles and registration documents.
  • Developed relationships with local businesses to source potential buyers for used cars.
  • Provided support during delivery process by preparing paperwork and ensuring all necessary documents are signed by buyer.
  • Negotiated deals between buyers and sellers in order to reach mutually beneficial agreements.

Server

Vals
New Orleans, LA
04.2022 - 06.2025
  • Stayed informed about daily specials, new menu items, promotions.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Prepared drinks according to standard recipes.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Assisted in training new servers.
  • Delivered food orders promptly and courteously.
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided excellent customer service to ensure satisfaction.

Education

High School Diploma -

New Orleans Science And Mathematics Highschool
2011 Bienville St, New Orleans, LA 70112
05-2024

Some College (No Degree) -

University of New Orleans
New Orleans, LA

Skills

  • Vehicle inspection
  • Title transfer processing
  • Customer relationship management
  • Online inventory management
  • Price negotiation
  • Financing assistance
  • Effective communication
  • Problem solving
  • Time management
  • Attention to detail
  • Goal oriented
  • Expert negotiator

Timeline

Server

Vals
04.2022 - 06.2025

Used Car Dealer

FOX CARS LLC
02.2021 - Current

High School Diploma -

New Orleans Science And Mathematics Highschool

Some College (No Degree) -

University of New Orleans