Johan Gomez
Woodbridge,VA
Summary
Friendly Job Title with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.
Overview
7
7
years of professional experience
Work History
Plumber
W.E Bowers
Beltsville, MD
06.2018 - Current
- Installed valves, hangers, supports and flanges inside piping systems.
- Interpreted blueprints to determine locations, quantities and sizes of materials required.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
Server
Noodles & Company
Woodbridge, VA
07.2016 - 06.2018
- Answered questions about store policies and addressed customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cashier
Nike
Woodbridge, VA
06.2017 - 10.2017
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
C.D. Hylton High School
Woodbridge, VA06.2017
Skills
- Basic Math Aptitude
- Plumbing Fixture Installation
- ISO Drawing Interpretation
- Food and Beverage Service
- Team Player
- Dining Room Cleaning and Upkeep
- Warm and Friendly
- Able to Lift 30 Pounds
- Cool Under Pressure
- Order Accuracy and Delivery
- Suggestive Selling
Languages
Spanish
Native or Bilingual
Timeline
Plumber
W.E Bowers
06.2018 - Current
Cashier
Nike
06.2017 - 10.2017
Server
Noodles & Company
07.2016 - 06.2018
C.D. Hylton High School
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