Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Johan Gonzalez

Orlando,FL

Summary

Hardworking and enthusiastic trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Hardworking Kitchen Hand known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items. Considered motivated and efficient worker. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience

Work History

Bellman

Fountainbleau Management Services LLC
10.2022 - 12.2022
  • Escorted guests to and from rooms and assisted with baggage.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
  • Explained important features of guest rooms to travelers.

Server/ Cashier/Sandwich Maker

Sandwicherie
09.2021 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Lifted up to 40 pounds at once and used forklift to move heavier loads

Line Cook

El Rancho Grande
06.2021 - 08.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions

Kitchen Staff

Manolo Restaurant
12.2020 - 05.2021
    • Maintained clean, trash-free workspaces to maximize productivity and safety.
    • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
    • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
    • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Runner/Cashier

MacDonald's Companies
12.2019 - 06.2020
  • I was a cashier at macdonald's for more than 6 months in 2 different locations
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Provided excellent customer service while meeting challenging time goals.
  • Provided excellent customer service while meeting challenging time goals
  • Maintained accurate logs of all deliveries and trips

Education

GED -

Miami Beach Senior High School
Miami Beach, FL
08.2020

Skills

  • Food Service
  • Cashiering
  • Cash Handling
  • Cleaning Experience
  • Kitchen Experience (more than 5 years)
  • Food Preparation
  • Restaurant experience
  • Customer service
  • Retail Management
  • Productivity and Safety Improvement
  • Stocking and Replenishing
  • Proper Storage Procedures
  • Salad Assembly
  • Cleaning and Sanitizing

Languages

Spanish
Native or Bilingual

Timeline

Bellman

Fountainbleau Management Services LLC
10.2022 - 12.2022

Server/ Cashier/Sandwich Maker

Sandwicherie
09.2021 - 09.2022

Line Cook

El Rancho Grande
06.2021 - 08.2021

Kitchen Staff

Manolo Restaurant
12.2020 - 05.2021

Runner/Cashier

MacDonald's Companies
12.2019 - 06.2020

GED -

Miami Beach Senior High School
Johan Gonzalez