Johan Morales
Elgin,TX
Summary
Dynamic and reliable professional with extensive experience at Brown Distributing, excelling in visual merchandising and stock control. Proven ability to enhance customer satisfaction through effective product knowledge and clear communication. Recognized for boosting sales through strategic display installations and maintaining organized inventory, ensuring optimal product availability and a welcoming shopping environment.
Overview
10
10
years of professional experience
Work History
Put up Merchandiser
Brown Distributing
Austin, TX
10.2024 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Coordinated seasonal clearance sales, effectively managing inventory levels and maximizing revenue opportunities.
Route Assistant
Brown Distributing Company
Austin, TX
04.2023 - 09.2024
- Assisted drivers in navigating complex routes, ensuring timely deliveries and customer satisfaction.
- Managed vehicle maintenance tasks, ensuring optimal performance and minimizing downtime for repairs.
- Conducted regular vehicle inspections for safety concerns or potential mechanical issues before beginning daily routes.
- Provided training for new hires on proper routing procedures and company policies, promoting a consistent work environment.
- Supported route planning efforts for improved fuel efficiency and reduced operational costs.
- Collaborated with dispatchers to ensure effective communication between drivers and office staff, enhancing overall productivity.
- Enhanced delivery efficiency by optimizing route schedules and reducing travel time.
- Facilitated smooth handoff between shifts by providing thorough updates on completed deliveries and pending assignments to incoming Route Assistants.
- Managed inventory levels across various locations to avoid shortages or overstocking while maintaining cost-effective transportation solutions.
- Received, counted and inspected inventory for delivery.
- Operated delivery vehicles safely and efficiently.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Box Truck Driver
Brown Distributing Company
Austin, TX
04.2020 - 04.2023
- Assisted in warehouse operations when needed, contributing to overall team success and productivity.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Coordinated with fellow drivers on multi-stop routes for efficient teamwork and resource allocation during high-demand periods.
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
- Communicated with Number-member team to report delays in transportation, minor accidents, and arrival of shipments.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
- Secured cargo against damage and inclement weather to prevent shifting, using chains and synthetic webbing.
- Facilitated smooth handover processes with warehouse personnel by providing accurate documentation and maintaining open lines of communication.
- Maintained accurate records of deliveries, vehicle inspections, and other relevant documentation for compliance purposes.
- Utilized pallet jacks and forklifts to assist with loading and unloading of products at warehouses.
- Demonstrated strong knowledge of local and regional roadways, enabling efficient navigation even without GPS assistance.
- Established positive relationships with clients by providing exceptional customer service during deliveries.
- Managed inventory within the truck accurately to ensure proper loading/unloading order for time-efficient deliveries.
- Enhanced delivery efficiency by planning optimal routes and managing daily schedules.
- Communicated effectively with both dispatchers and customers alike regarding ETAs or delays due to unforeseen circumstances.
- Provided support in training new drivers on company policies, procedures, and best practices for box truck operation.
- Balanced heavy workload using excellent time management skills to meet delivery and route deadlines.
- Kept vehicles well maintained and clean for pleasant passenger experiences.
Warehouse Worker
Brown Distributing Company
Austin, TX
04.2019 - 04.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Reduced waste, implementing recycling procedures for packaging materials.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Helped train new employees in safe practices and warehouse procedures.
Put up Merchandiser
Brown Distributing Company
Austin, TX
02.2015 - 04.2018
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
Education
McCallum High School
Austin, TX08.2016
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Visual merchandising
- Visual display installations
- Stock control
- Time management
- Multitasking
- Customer service
- Product knowledge
- Organizational skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Clear communication
- Critical thinking
Timeline
Put up Merchandiser
Brown Distributing
10.2024 - Current
Route Assistant
Brown Distributing Company
04.2023 - 09.2024
Box Truck Driver
Brown Distributing Company
04.2020 - 04.2023
Warehouse Worker
Brown Distributing Company
04.2019 - 04.2020
Put up Merchandiser
Brown Distributing Company
02.2015 - 04.2018
McCallum High School