Summary
Overview
Work History
Education
Skills
Timeline
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Johan M. Rodriguez

Barrington,IL

Summary

Student of Software Development and Network technology, currently training as a Full Stack Developer. Guided by values of solidarity, honesty, and social commitment, I excel in empathy, interpersonal skills, and problem-solving in dynamic environments. With a proactive mindset, strong mediation abilities, and adaptability to change, I embrace challenges as opportunities for growth. I am a fast learner, always seeking to expand my knowledge and contribute innovative technology solutions that create a positive impact.

Overview

3
3
years of professional experience

Work History

Customer Service Specialist

Swift Markets
Lake barrrington , IL
01.2021 - 04.2024

Providing timely and accurate assistance to customers via various channels, such as phone, email, and live chat.

Addressing customer inquiries, concerns, and technical issues related to trading platforms, account management, and transactions.

Assisting customers with navigating the trading platform, executing trades, accessing account information, and understanding market data.

Handling and resolving customer complaints professionally and efficiently, ensuring customer satisfaction, and compliance with company policies and regulations.

Education

Bachelor of Science - Software Development And Network Technology

NUC University
Florida City, FL
11-2027

Full Stack Software Development - Software Engineering

4 Geeks Academy
Florida City, FL
05-2025

Skills

  • Front-end frameworks
  • Back end development
  • Python programming
  • Nodejs knowledge
  • Software Tools Familiarity
  • Website testing

Timeline

Customer Service Specialist

Swift Markets
01.2021 - 04.2024

Bachelor of Science - Software Development And Network Technology

NUC University

Full Stack Software Development - Software Engineering

4 Geeks Academy

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