Johan Sanders
Los Angeles ,CA
Summary
Proven to excel in high-pressure environments, demonstrated through seamless collaboration with kitchen staff at Tuscany Ristorante to minimize order errors, enhancing customer satisfaction. Skilled in efficient table clearing and adept at heavy lifting, my adaptability and customer service orientation significantly improved dining experiences, showcasing a commitment to excellence and teamwork.
Overview
14
14
years of professional experience
Work History
Restaurant Busser
Tuscany Ristorante
10.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Restaurant Busser / Food Runner
Ruth’s Chris Steak House
06.2019 - 08.2022
- Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
Restaurant Busser
Carras’s Pastries
05.2017 - 02.2019
- Demonstrated strong teamwork by assisting servers with food delivery during peak times when needed.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
Restaurant Busser
Moorpark Country Club
01.2011 - 08.2016
- Provided exceptional customer service while assisting servers with carrying trays, delivering beverages, or attending to special requests from guests.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Reset and cleaned tables quickly to prepare for new customers.
Education
Diploma - General
Moorpark High School
Moorpark, CA08.2011
Skills
- Excellent teamwork
- Adaptable to change
- Heavy Lifting
- Ability to Lift Heavy Items
- Flexible schedule availability
- Customer Service-Oriented
- Understanding of Restaurant Layout
- Efficient Table Clearing
Languages
Spanish
Full Professional
Timeline
Restaurant Busser
Tuscany Ristorante
10.2023 - Current
Restaurant Busser / Food Runner
Ruth’s Chris Steak House
06.2019 - 08.2022
Restaurant Busser
Carras’s Pastries
05.2017 - 02.2019
Restaurant Busser
Moorpark Country Club
01.2011 - 08.2016
Diploma - General
Moorpark High School