Johan Tom

• IFT EMS

• Managed equipment inventory, ensuring all emergency response tools remained operational and up-to-date.
• Documented accurate patient records following each call for quality assurance purposes and continuity of care within the healthcare system.
• Adapted to dynamic situations and adjusted treatment plans as needed when patient conditions changed or additional information became available.
• Transferred patients safely and securely to medical facilities for continued care.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.

Event Medic

• Responded to emergency calls, providing immediate medical care and support to patients in critical situations.
• Worked in different events ranging from marathons to track races across the Edmonton area
• Executed comprehensive assessments of patients to determine necessary treatments and interventions.
• Prepared patients for transport by securing them appropriately using stretchers or other immobilization devices when necessary.

Lake Leming Project EMS

• Reduced response times through effective communication with dispatchers and accurate navigation to emergency locations.
• Improved response times through effective communication with dispatchers and precise navigation to emergency locations.
• Enhanced team efficiency by ensuring clean, organized, and fully stocked ambulances for optimal readiness.
• Conducted patient assessments, identifying medical needs and prioritizing care during transport to healthcare facilities.

• Prepared and tracked files for archiving and exchanges, ensuring accurate file movement history.
• Checked records for accuracy and completeness, and corrected errors.
• Verified records for accuracy and completeness, correcting errors to maintain data integrity.
• Assisted in voter registration processes, ensuring accuracy and compliance with election regulations.
• Operated voting equipment, providing technical support to voters during polling hours.

• Coordinated with servers, food runners, and bussers to ensure dining area was consistently prepared for guest arrivals.
• Handled reservations and to-go orders by phone, addressed customer inquiries, and communicated accurate wait times.
• Trained new hosts on customer service best practices and restaurant policies to maintain high standards of service.