Johana Alvarez Arteaga
Burbank,CA
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients. Hardworking employee with customer service, multitasking, and time management abilities.
Overview
2
2
years of professional experience
Work History
Phlebotomist Internship
Adventist Hospital
Simi Valley, CA
06.2023 - 07.2023
- Maintained a clean, safe, and organized work environment.
- Prepared specimens for transport to external laboratories.
- Ensured compliance with federal regulations governing laboratory procedures.
- Followed all safety protocols when handling hazardous materials.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed quality control tests on collected specimens.
- Maintained accurate records of collected specimens and test results.
- Provided excellent customer service while interacting with patients.
- Provided assistance to clinical staff during patient visits.
- Performed venipuncture and other blood collection procedures according to established standards.
- Responded quickly and effectively to emergency situations.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
Medical Assistant
Zacoalco urgent care
Los Angeles, CA
11.2021 - 11.2022
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Registered new patients into practice management software program accurately entering demographic information.
- Performed basic laboratory tests such as urinalysis and blood glucose levels, Venipuntures under direct supervision of a physician or CMA.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Collected samples from patients for laboratory testing purposes.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Positioned patients properly during examination or treatment for comfort and safety.
Education
Associate of Science - Medical Assistant
California Healing Arts College
West Los Angeles, CA03-2024
Skills
- Paperwork Processing
- Specimen Preparation
- Data Entry
- Blood collection
- Medical terminology knowledge
- Medical Records Management
- Patient Care
- Communication abilities
- Sanitation and sterilization
- HIPAA Compliance
- Medical Records Maintenance
- Staff Management
- Specimen handling
- Quality Control
- Health Education
Languages
Spanish
Native/ Bilingual
american sign language
Elementary
Timeline
Phlebotomist Internship
Adventist Hospital
06.2023 - 07.2023
Medical Assistant
Zacoalco urgent care
11.2021 - 11.2022
Associate of Science - Medical Assistant
California Healing Arts College