Johana Escobar
Katy,TX
Summary
A dependable and organized candidate adept at managing diverse priorities while maintaining a positive demeanor. Eager to take on additional responsibilities to contribute towards team objectives, ensuring clear communication and coordinated support for unique client needs. Demonstrates a commitment to safety protocols and upholding empathy and respect in all interactions, with a proven track record of providing comprehensive care and assistance to individuals.
Overview
3
3
years of professional experience
Work History
Personal Assistant
-
12.2023 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Maintained entire family's schedule and organized events.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Managed complex calendar coordination across multiple time zones for seamless meeting scheduling.
- Kept detailed track of household and maintenance inventory and schedules.
Transporter
Memorial Hermann
10.2023 - 12.2023
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Reduced delivery times by planning optimal routes and adhering to strict schedules.
- Maintained vehicle safety standards through regular inspections and adherence to maintenance protocols.
- Increased operational efficiency with thorough documentation of transport logs, mileage records, and fuel consumption.
- Minimized delays by proactively communicating with dispatchers, clients, and other team members regarding any issues or changes in route plans.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
- Responded to emergency situations to help with lifting and transporting patients.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Caregiver
-
09.2021 - 03.2023
- Occasionally, I continue to provide care for individuals during their post-surgery recovery
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recorded status and duties completed in logbooks for management.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Education
High School Diploma -
Mayde Creek High School
Houston, TX05.2023
Skills
- Strong Work Ethic
- Multitasking and Organization
- Customer Service
- Strong Problem Solver
- Time management expertise
- Strong Communication Skills
- Detail-oriented mindset
- Dedicated Team Player
- Appointment Scheduling
- Commitment to quality and service
- Schedule Management
- Call Screening
Languages
English
Spanish
Timeline
Personal Assistant
-
12.2023 - Current
Transporter
Memorial Hermann
10.2023 - 12.2023
Caregiver
-
09.2021 - 03.2023
High School Diploma -
Mayde Creek High School