Johana Munoz

Customer Service, Self Motivated, fast-paced, multitasking, take drinks and orders and prepare food. Currently have food handlers card. Reconcile receipt totals and cash and credit payments to address shortages.

• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Prepare drinks and food items for customers. Cash customers out.

• Managed multiple tasks in high-volume environment.
• Provided information regarding promotions and menu items.
• Checked personal identifications during alcohol and tobacco sales.
• Accurately operated cash register to process customer payments.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Stocked and organized concession supplies to provide customer with food and beverage options.

Welcome guests to theater with friendly demeanor and smile and directed to screening rooms.

• Enforced theater policies to maintain enjoyable viewing experience for all customers.
• Checked IDs for age-restricted shows in compliance with regulations.
• Provided assistance to guests with special needs and helped with seat accommodations.