Johana Stabilito
Park City
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Wesgate resort
Park City
06.2023 - 04.2025
- Provided exceponal customer service by taking orders, serving food and beverages, and ensuring guest satisfaction.
- Assisted in training new servers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Collaborated effectively with kitchen and bar staff to ensure timely and accurate delivery of food and drinks to customers.
- Provided exceptional service to high volume of daily customers.
Bartender
Fogo de Chão
Miami
01.2023 - 06.2023
- Provided exceponal service to upscale clientele in a fine dining setting, maintaining a professional and friendly demeanor at all the time.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
Lead Bartender
Bocas Grill
Miami
06.2021 - 01.2023
- Train new staff members on bar policies, procedures, and customer service standards
- Developed drink menus using seasonal ingredients, new products or specialties of the house.
- Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
- Collaborated with management to create and execute special events, resulting in increased traffic and positive brand reputation.
Banquet Server
Hilton
Denver
06.2020 - 02.2021
- Stocked service stations with ice, napkins and straws.
- Verified food tray contents and transported each from kitchen to banquet hall.
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
- Replenished beverages throughout meal service as needed.
Education
High School Diploma -
San Francisco
Venezuela 07-2014
Skills
- Team collaboration
- Customer service
- Inventory management
- Beverage preparation
- Training and mentoring
- Attention to detail
- Problem solving
Languages
English
Professional
Spanish
Native/ Bilingual
Portuguese
Elementary
Certification
Food Handlers
Alcohol UTAH permit
Timeline
Server
Wesgate resort
06.2023 - 04.2025
Bartender
Fogo de Chão
01.2023 - 06.2023
Lead Bartender
Bocas Grill
06.2021 - 01.2023
Banquet Server
Hilton
06.2020 - 02.2021
High School Diploma -
San Francisco