Johana Ulloa
Linden,New Jersey
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals in scope with time and within budgets.. Bringing solid understanding of industry trends in agile Methodology. Excellent communication skills, talent for spotting areas in need of improvement, risk management and implementing changes with strategic approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operation Manager
Amazon
Staten Island
08.2021 - 12.2022
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Led warehouse process improvement initiatives to advance operational efficiencies and increase revenue.
- Optimized complex operational processes by coordinating and strategizing stowing and packing operation of 350,000 orders daily
- Coach, train and develop team of 60+ associates by active listening and questioning skills to present best practices, boosting productivity by 10% in 2021.
- Supported operations and facilities management by overseeing and removing barrier to associates increasing efficiency.
- Manage budget on 100k by lean operations to minimize expenses and optimize profits.
- Ensure warehouse is operated in accordance with applicable OSHA regulations and Company safety policies.
Project Manager and Operations
The Wright Fit
New York, NY
08.2019 - 12.2021
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Fostered relationships with vendors to promote positive working relationships.
- Identified, create, reviewed and applied policies and procedures with 100% compliance.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
Education
Master of Science - Project Manager
New York University
New York, NY12.2021
Skills
- Process Improvement Strategies
- Policy and Procedure Implementation
- Financial Forecasting
- SEQL, Jira, Asana
- Agile Methodology
- Project management (scoping and planning)
- Contract management
- Risk planning
- Budgeting and cost analysis
Certification
- Certified Project manager, Google - 2023
Languages
Spanish
Native or Bilingual
Timeline
Operation Manager
Amazon
08.2021 - 12.2022
Project Manager and Operations
The Wright Fit
08.2019 - 12.2021
Master of Science - Project Manager
New York University