Johana Zendejas Hernandez
Phoenix,AZ
Summary
Experienced in fast-paced environments with over 20 years of experience in customer service and management.
Overview
11
11
years of professional experience
Work History
Package Handler
FedEx
Phoenix, AZ
06.2026 - Current
- Unload and load packages
Package Handler
FedEx
Phoenix, AZ
09.2024 - 12.2025
- Loaded and unloaded packages from trucks and conveyor belts.
- Sorted packages by size and destination for efficient delivery.
- Maintained a clean and organized work area to ensure safety.
- Collaborated with team members to meet daily shipping goals.
Administrative coordinator/Truck Dispatcher
Desert Transfer
Phoenix, AZ
10.2015 - 10.2022
- Managed daily operations.
- Planning accordingly
- Communicating with shippers, brokers and drivers.
- Rail billing all incoming and outgoing fleets
- Check in and out drivers through customer portals or via emails.
- Analyzing and correcting any discrepancies in a timely manner.
- Submit all completed invoices for HR to process payment.
Education
Penn Foster High School
Phoenix, AZSkills
- Excel
- Word
- Outlook
- Freight dispatch
- Package sorting
- Operational planning
- Freight management
- Team collaboration
- Time management
- Inventory
- Problem solving
- Bilingual in English and Spanish
Timeline
Package Handler
FedEx
06.2026 - Current
Package Handler
FedEx
09.2024 - 12.2025
Administrative coordinator/Truck Dispatcher
Desert Transfer
10.2015 - 10.2022
Penn Foster High School