LINSEY GOMES
Grand Prairie,TX
Summary
Enthusiastic service-oriented professional with extensive experience in customer support and inventory management. A strong commitment to facilitating positive interactions and maintaining operational excellence has been demonstrated across various roles. A passion for contributing to meaningful work, readiness to embrace challenges and support a team dedicated to impactful community service is evident.
Overview
14
14
years of professional experience
Work History
Package Handler
FedEx
Irving, TX
11.2025 - Current
- Loaded and unloaded packages following safety protocols.
- Operated material handling equipment for efficient transport.
- Collaborated with team members to ensure timely package delivery.
- Sorted packages by destination using proper labeling techniques.
- Assisted in training new employees on operational procedures.
- Communicated effectively with supervisors regarding workflow issues.
- Inspected packages for damages or defects and recorded any issues found.
- Assisted in inventory management and stock replenishment activities.
- Performed preventive maintenance on material handling equipment to ensure operational efficiency.
- Maintained cleanliness and organization of work area daily.
- Monitored package deliveries to ensure timely arrivals at destinations.
- Worked flexible hours, including weekends and holidays, to meet business needs.
Lead Secretary
Le Fleuriste Nola
New Orleans, LA
06.2023 - 10.2025
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained records related to sales for store management.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products and services by explaining unique features and educating customers.
Store Manager
Golden Sunshine
Lake Charles, LA
02.2021 - 05.2023
- Ensured high standards of store maintenance.
- Streamlined inventory management through effective vendor coordination for receiving, stocking, and ordering.
- Executed bank deposits post-register balancing at end of day.
- Managed vendor paperwork and facilitated team interactions.
- Achieved a 20% increase in store sales through refined inventory control strategies.
- Trained and mentored staff to enhance team performance and improve customer interactions.
- Developed visual merchandising strategies to create appealing and organized store displays.
- Oversaw scheduling and payroll processes, ensuring adequate staffing for peak times.
- Prepared monthly reports on sales figures, expenses, profits.
Key Holder
Dollar General
Lake Charles, LA
05.2015 - 01.2021
- Managed store operations during opening and closing hours.
- Ensured store readiness by organizing currency for daily operations.
- Learned roles of other departments to provide coverage and keep store operational.
- Managed customer exchange processes effectively.
- Coordinated handling of incoming stock and display setup.
- Maintained cleanliness and organization at checkout areas throughout shifts.
- Assisted customers with product inquiries and provided excellent service.
- Balanced daily transactions on a computerized point-of-sale system.
- Built and maintained productive relationships with employees.
Personal Care Assistant
Direct Care Aid (D.C.A.)
Lake Charles, LA
01.2012 - 01.2016
- Served as personal care assistant, caregiver, home health or personal care aide
- Delivered care to those with health challenges, disabilities, and age-related fragility.
- Supported clients in grooming, medication intake, and daily motivation at home and in facilities.
- Supported the process of preparing and serving meals.
- Communicated effectively with healthcare professionals regarding client needs.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Reported concerns to nurse supervisor to promote optimal care.
Security Guard
Vinson Guard Services
Lake Charles, LA
07.2013 - 05.2015
- Maintained accurate daily records of vehicle movements within the facility.
- Conducted thorough inspections of vehicles and personal belongings.
- Guided staff on appropriate protective gear requirements at entry.
- Conducted continuous surveillance of premises to identify potential hazards.
- Conducted regular inspections of buildings and equipment for safety compliance.
- Provided assistance during emergencies, following established protocols for safety.
- Observed surveillance cameras for any suspicious activity or intruders.
Education
High School Diploma -
LaGrange High School
Lake Charles, La12.2011
Some College (No Degree) -
McNeese State University
Lake Charles, LASkills
- Superior customer service
- Leadership
- Team oriented
- Microsoft Word
- Excel
- Strong written communication
- Analytical problem solving
- Effective time management
- Strong organizational skills
- Skilled in digital tools
- Adaptability
- 30 WPM
- Critical thinking
- Money management
- Detail-oriented
- Excel in demanding environments
- Sales
Timeline
Package Handler
FedEx
11.2025 - Current
Lead Secretary
Le Fleuriste Nola
06.2023 - 10.2025
Store Manager
Golden Sunshine
02.2021 - 05.2023
Key Holder
Dollar General
05.2015 - 01.2021
Security Guard
Vinson Guard Services
07.2013 - 05.2015
Personal Care Assistant
Direct Care Aid (D.C.A.)
01.2012 - 01.2016
High School Diploma -
LaGrange High School
Some College (No Degree) -
McNeese State University