JOHANELLY LUCIANO-Brito

Commerce,GA

Summary

Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and customer services. Committed to providing quality service and results.

Overview

years of professional experience

Work History

Consultant: Applications Reviewer

Merit International Inc.

10.2023 - 01.2024

Services to be performed and results to be achieved:Parent Guardian Application Reviewer - you will be part of a team that drives the application process for educational service provider applicants to become partners in theKEEP Kansas program. You will play an active role in developing a marketplace where parents and guardians can locate and select eligible educational activities and goods where KEEP funds can be spent.

Front Desk Bilingual Receptionist

Alabama Regional Medical Services

03.2022 - 03.2023

Cricket Wireless Bilingual Mobile Expert

05.2018 - 08.2019

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
Maintained organized and clean front office area to create
Professional and welcoming environment for visitors and employees
Scheduled, coordinated and confirmed appointments and meetings
Resolved customer issues quickly and notified supervisor immediately when problems escalated

Cab Driver

Latinos Taxi Cab

01.2016 - 07.2017

Performed in-store product demonstrations at assigned events
Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings
Accepted and processed payments and purchases for new equipment using POS system
Built Hispanic customer loyalty and retention by delivering excellent shopping experiences
Responsible for driving clients to their desired location in a safe, timely and professional manner
Drove safely and obeyed traffic laws to avoid accidents and injuries
Picked up Hispanic passenger's transported passengers to destinations by following fast and safe routes to provide good customer service
Arrived on time to customer appointments.

Education

Paralegal - Immigration Process

Paralegal Institute of The Americas

Coral Gables, FL

03.2023

Associates Degree - Cosmetology

Okaloosa Technical College

2019

Skills

Responsible
Respectful
Organized
Positive attitude
Punctual
Willing to learn

Interpret Language
Cultural Awareness
Reading Comprehension
Consecutive Translation
Spanish Interpreting

Timeline