Johann Diaz
Queens
Summary
Bilingual Recruiting Partner with a proven track record at Imperial Cleaning. Proficient in iSolved ATS and I-9 verification, I excel in fostering candidate engagement and cultural alignment, promoting positive correlations between hiring and retention rates in high-volume staffing environments. Polished in sourcing and conducting structured interviews for both technical and leadership roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Recruiting Partner - Talent Acquisition
Imperial Cleaning
New York
12.2025 - Current
- Sourced & Screened High-Volume Applicants: Reviewed 50+ resumes weekly for sales/customer care positions using LinkedIn and Indeed; identified top talent via pattern recognition for skills/traits matching operational success.
- Managed ATS & Candidate Pipelines: Handled full candidate lifecycle in iSolved ATS (similar to Greenhouse/Ashby), assigning qualified applicants to recruiters, tagging stages, and maintaining clean, accurate data to provide clear hiring funnel visibility.
- Executed Outreach & Re-Engagement: Built warm talent pipelines through contingent recruiting, curating relationships with former applicants and sending professional outreach; increased hiring rate by 20% and retention by 35% in 2 months via targeted campaigns.
- Conducted Interviews & Coordinated Teams: Led 30+ weekly structured interviews for supervisory/sales roles, evaluating qualifications, experience, and soft skills for cultural alignment; collaborated with District Managers and HR to meet deadlines, resolving bottlenecks.
- Handled High-Volume Correspondence & Compliance: Ensured timely, professional status updates for all applicants; managed onboarding (I-9, NYS W-2, benefits) with extreme attention to detail.
- Organized Events & Job Fairs: Planned, marketed, and executed monthly job fairs in greater NY area, interviewing candidates onsite and routing to managers.
Human Resources Assitant (Temp Assignment)
The New Yorker, A Wyndham Hotel by Lotte Hotels
New York
10.2025 - 12.2025
- Served as first point of contact for employee, candidate, and vendor inquiries, supporting human resource management in recruitment and screening by verifying references and conducting interviews.
- Guided seasoned employees through Family Medical Leave, Paid Family Leave, and Workers Comp processes in accordance to CBA, partnering with union reps to comply with state labor regulations.
- Supported management by gathering and documenting evidence for disciplinary cases and working with union delegates to ensure a fair, transparent grievance and arbitration process.
- Filed and scheduled disciplinary records, ensuring accurate documentation and transparency.
- Audited time and attendance reports two times per week, collaborated with payroll department to correct and plug marked inconsistencies in dayforce HRIS system.
- Utilized MS suite to organize filing systems, streamlining access to sensitive employee information, such as social security, addresses, wage forms, direct deposits, etc.
- Organized virtual and traditional filing systems, processed invoices, and communicated with new hires regarding job letters, ID badges, and employee correspondence.
Project Coordinator/ Recruiter - Internship
Fundación Veg NON-PROFIT ORGANIZATION
Remote
06.2025 - 08.2025
- Recruited 25+ volunteers for 'Vegan Supermarket Ranking,' an investigative publication focused on exposing various supermarkets across Mexico, Colombia, and Chile.
- Sourced and engaged volunteers through social media platforms and Idealist to enhance volunteer recruitment efforts.
- Coordinated volunteer investigations based on various factors, such as location (15 cities), availability, market accessibility, etc.
- Maintained accurate volunteer data on Excel and developed PowerPoint presentations to facilitate volunteer training.
- Managed the organization's Facebook account, posted 20+ calls for activism, consolidated with partner organizations, and broke recent developments. Adapted organizational tone accordingly.
- Served as primary English-speaking representative. Acted as a dependable liaison between diverse interests.
- Polished the software development of organization's 'Todo-Vegan' application, updated consumer accessibility for various projects. Organized approved products in pivot tables for managerial revision.
Supervisor, Team Lead
Valuable Logistics Inc - Excell Logistics
Queens
10.2023 - 07.2025
- Led two stand-up meetings weekly focusing on driver safety, delivery efficiency, and customer feedback, addressing all inquiries related to amazon's delivery ethics.
- Coordinated onboarding processes for new hires, verified legal I-9 documents, scheduled training sessions and road tests, conducted background checks, and facilitated employee orientations to ensure smooth integration into the workplace.
- Submitted weekly payroll through ADP Workforce Now, and Paycom maintained discretion and accuracy. Authorized performance based bonuses, adjusted pay rates.
- Coordinated benefits, addressing employee inquiries about timekeeping, benefits, and payroll.
- Entered sensitive company and employee information, including new hires, terminations, pay rate changes, and promotions, with discretion and accuracy, while maintaining an audit-ready digital and traditional filing system.
- Analyzed HR reports using VLOOKUP, formula functions, and pivot tables on Microsoft excel.
Supervisor & Dispatcher
Valuable Logistics Inc.
Queens
07.2022 - 08.2023
- Supervised 60+ employees to ensure compliance with HR and safety policies, fostering a safe and efficient work environment.
- Trained 30+ new hires, documented training and disclosed future areas of improvement. Provided interpersonal counseling to underperforming employees, which helped raise overall performance metrics to 'Fantastic' for 13 consecutive weeks.
- Facilitated 2 weekly stand-up meetings for 20+ employees, promoting team communication and alignment on objectives.
- Monitored time card, legal, and amazon policy compliance while investigating customer complaints using netradyne driver surveillance and employee testimonies.
- Coordinated route assignments considering driver performance, qualifications, punctuality, and route size to optimize operational efficiency.
Education
Bachelor of Arts (B.A.) - Clinical Psychology
CUNY Queens College
New York, NY01-2025
Associates In Arts - Psychology
Queensborough Community College
Bayside, NY01-2023
Skills
- ISolved ATS
- Applicant tracking system
- Boolean Search
- Workday HRIS
- Paycom
- ADP
- DayForce
- Learning Management Systems
- Google Suite
- Data Analysis Tools
- Statistical Software
- I-9 verification
Certification
- Excel for Beginners: Introduction to Spreadsheets, Courseera
- Human Resources: Payroll, LinkedIn Learning, 01/01/25, Gabriella Parente, MHR, PHR
Awards
- Reducetarian Foundation Fellowship, 2024-2025, Selected for a competitive year-long fellowship (8% acceptance rate) with a $7,500 stipend. Engaged with foundational ideas and cutting-edge strategies through seminars with scholars, activists, and other leaders in the field. Coordinated outreach project on college campus aimed at facilitating discourse between fellows and students.
- CUNY Queens College Transfer-Honors Scholarship, 2023-2025
- CUNY Queens College Honors Of The Social Sciences, 2023-2025
Work Preference
Salary Range
$55000/yr - $65000/yrTimeline
Recruiting Partner - Talent Acquisition
Imperial Cleaning
12.2025 - Current
Human Resources Assitant (Temp Assignment)
The New Yorker, A Wyndham Hotel by Lotte Hotels
10.2025 - 12.2025
Project Coordinator/ Recruiter - Internship
Fundación Veg NON-PROFIT ORGANIZATION
06.2025 - 08.2025
Supervisor, Team Lead
Valuable Logistics Inc - Excell Logistics
10.2023 - 07.2025
Supervisor & Dispatcher
Valuable Logistics Inc.
07.2022 - 08.2023
Bachelor of Arts (B.A.) - Clinical Psychology
CUNY Queens College
Associates In Arts - Psychology
Queensborough Community College