Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Johann Wouaga Ngouambe

Newark,NJ

Summary

Results-driven individual known for productivity and efficiently completing tasks. Skilled in client communication, problem resolution, and process optimization. Excel in negotiation, strategy development, and customer relationship management. Leverage active listening, empathy, and persuasive speaking to achieve objectives and exceed goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Representative

Primerica
Oakland , NJ
03.2025 - Current
  • Established positive relationships with customers through effective communication techniques.
  • Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
  • Communicated with clients to understand needs and identify best policies for each case.
  • Improved data collection accuracy by structuring systems for desktop spreadsheets.
  • Counseled prospects and policyholders on coverage, limits and regulations.
  • Nurtured relationships with potential clients through regular communication and engagement.

Culinary Operations Assistant

OTG
Newark, NJ
04.2024 - 12.2024
  • Maintained communication with customer service and dispatch to coordinate deliveries.
  • Set up for social events and food deliveries.
  • Trained new employees, offering constructive feedback on completion of job tasks.
  • Managed inventory levels, ensuring optimal stock at all times.
  • Developed customer service policies, procedures, and standards for operational teams.

Education

Associate of Science - Finance

Essex County College
Newark, NJ
05-2025

Skills

  • Customer relationship management
  • Data management
  • Client communication
  • Team collaboration
  • Critical thinking
  • Organizational skills
  • Continuous improvement
  • Strategic communication management professional
  • Problem-solving abilities
  • Information verification
  • Profit and loss expertise

Affiliations

  • Portfolio Management Club
  • Karate Club
  • Soccer Club
  • Chess Club

Accomplishments

  • Dean's list

Certification

  • Bloomberg Certification

Languages

French
Native/ Bilingual
English
Professional

Timeline

Representative

Primerica
03.2025 - Current

Culinary Operations Assistant

OTG
04.2024 - 12.2024

Associate of Science - Finance

Essex County College

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